Chief Travel Experience Coordinator

2 days ago


Anchorage, Alaska, United States Holland America Line Careers Full time
Experience the Art of Hospitality

Salary: $50,000 - $70,000 per year, depending on experience and qualifications.

We are seeking a highly skilled Tour Director to join our team at Holland America Line Careers. As a Tour Director, you will have the opportunity to showcase your expertise in delivering exceptional travel experiences to our guests.

About the Role:

  • Accompany and manage groups of escorted tour guests through each segment of their multi-day land tour.
  • Professionally articulate directions and information to tour members in fluent English, providing location expedites, suggestions, and recommendations for each included location as outlined on itineraries.
  • Work closely with driver guides, rail guides, and hotel staff to ensure seamless experiences through collaboration and regular communications.
  • Proactively mitigate potential service disruptions and handle various challenges and emergencies related to tour members and tour conditions (weather, road delays, service dissatisfaction, guest injury/illness, etc.).

Requirements:

  • Work experience in hospitality-related positions may be considered in lieu of the educational requirement.
  • Must have a current passport. Travel is required.
  • Must be able to legally travel into Canada multiple times.
  • Must pass a pre-employment background check that could include a credit check.

Benefits:

  • Travel - FREE CRUISE AFTER YOUR FIRST SEASON
  • Reward for Referral Program
  • Experience - Of a lifetime
  • Rewards & Incentives
  • Community Service
  • Employee Activities
  • Professional Growth

Holland America Line Careers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.



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