Care Access Coordinator

4 hours ago


Morrisville, North Carolina, United States UNC Health Care Full time
Job Summary

We are seeking a highly skilled and detail-oriented Care Access Representative to join our team at UNC Health Care. As a key member of our Patient Access Center, you will play a critical role in ensuring seamless patient registration and scheduling processes.

Key Responsibilities:

  • Provide exceptional customer service to patients, staff, and physicians, ensuring a positive and professional experience.
  • Verify and update patient information, ensuring accuracy and completeness for billing, coding, and insurance processing.
  • Schedule appointments, reschedule cancellations, and coordinate communication between business units.
  • Act as a liaison between patients, staff, and physicians, resolving issues and concerns in a timely and efficient manner.
  • Participate in departmental QA, applying call feedback and making corrections to improve individual and team performance.

Requirements:

  • High School Diploma or GED
  • One year of customer service and/or clerical experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities

What We Offer:

  • A competitive salary range of $17.50 - $24.63 per hour
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with employer matching
  • Opportunities for professional growth and development

How to Apply:

Qualified applicants are invited to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [applicant.accommodations@unchealth.unc.edu](mailto:applicant.accommodations@unchealth.unc.edu). We are an equal opportunity employer and welcome applications from diverse candidates.



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