Patient Access Coordinator
4 weeks ago
Become part of a dynamic organization dedicated to improving the health and well-being of diverse communities. As a Care Access Representative, you will serve as the first point of contact for patients, staff, and physicians, ensuring seamless communication and exceptional customer service.
Key Responsibilities- Provide outstanding customer service, consistently demonstrating a caring and professional demeanor in a high-volume work environment.
- Verify and update patient information to ensure accuracy and safety, adhering to established workflows in Epic.
- Answer telephones, direct calls, and take and deliver telephone encounters in Epic.
- Schedule patient appointments, reschedule cancellations, and enhance co-worker satisfaction by being a positive communicator and team player.
- Participate in departmental QA, applying call feedback and making corrections to reduce individual errors.
- High School Diploma or GED
- One year of customer service and/or clerical experience
- Excellent communication and interpersonal skills
UNC Health is a private, fully-owned subsidiary of UNC Health Care System, committed to providing exceptional care and services to our patients and communities. We are an equal opportunity employer, dedicated to diversity and inclusion.
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Patient Access Representative
1 month ago
Morrisville, North Carolina, United States UNC Health Full timeAbout the RoleUNC Health is seeking a highly skilled Patient Access Representative to join our team. As a key member of our Patient Access Center, you will play a vital role in ensuring seamless patient experiences.Key ResponsibilitiesProvide Exceptional Customer Service: Deliver outstanding service to patients, staff, and physicians, consistently...
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Care Access Coordinator
2 weeks ago
Morrisville, North Carolina, United States UNC Health Full timeJob Summary:The Care Access Representative plays a vital role in ensuring seamless patient experiences by providing exceptional customer service, verifying patient information, and coordinating communication between departments.Key Responsibilities:Deliver outstanding customer service by being empathetic, professional, and responsive to patient needs in a...
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Care Access Coordinator
2 days ago
Morrisville, North Carolina, United States UNC Health Full timeJob Summary:The Care Access Representative plays a vital role in ensuring seamless patient experiences by providing exceptional customer service, verifying patient information, and coordinating communication between departments.Key Responsibilities:Deliver outstanding customer service by being empathetic, professional, and responsive to patient needs in a...
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Care Access Coordinator
2 hours ago
Morrisville, North Carolina, United States UNC Health Care Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Care Access Representative to join our team at UNC Health Care. As a key member of our Patient Access Center, you will play a critical role in ensuring seamless patient registration and scheduling processes.Key Responsibilities:Provide exceptional customer service to patients, staff, and...
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Care Access Coordinator
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Care Access Coordinator
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