Customer Service Supervisor

2 weeks ago


Omaha, Nebraska, United States Quality Talent Group Full time
Job Overview

We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Westlake Ace Hardware. As a key member of our store operations team, you will be responsible for ensuring a positive and professional work environment for all associates, while providing exceptional customer service and driving sales growth.

Key Responsibilities
  • Manage store operations in the absence of the General Manager or Assistant Managers
  • Assist with the implementation of Store Support Center programs
  • Ensure a safe and efficient work environment for all associates
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner
  • Assist with inventory management, including receiving, stocking, and cycle counts
  • Participate in store meetings and contribute to the development of store goals and objectives
Requirements
  • High school diploma or equivalent required
  • Previous retail management experience preferred
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods
What We Offer

We offer a competitive hourly rate of $17.00, a comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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