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Customer Service Supervisor

2 months ago

Omaha, Nebraska, United States Burlington Full time
Customer Service Lead

Burlington is seeking a skilled Customer Service Lead to join our team. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.

Key Responsibilities:

  • Direct cashier coverage and customer flow at the front of lines to ensure efficient service.
  • Assist management team in communicating promotions and company updates.
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions.
  • Support training for customer service representatives.

About Burlington:

Burlington is a leading retailer of clothing, shoes, and accessories. We are committed to providing our customers with a unique shopping experience and exceptional customer service.