Front Desk Associate

4 weeks ago


Issaquah, Washington, United States Emler Swim School Full time
Job Overview

Emler Swim School is seeking a dynamic and customer-focused individual to join our team as a Front Desk Associate. In this role, you will be the first point of contact for our customers and their families, providing exceptional service and support throughout their swim lesson experience.

Key Responsibilities
  • Enroll students in lessons, collect payments, and manage administrative tasks with accuracy and efficiency.
  • Develop a deep understanding of our curriculum and provide knowledgeable support to customers, ensuring a seamless and enjoyable experience.
  • Utilize creative problem-solving skills to address customer concerns and resolve issues in a timely and professional manner.
  • Participate in paid training and development opportunities to enhance your skills and knowledge.
  • Work a variety of shifts, including evenings and weekends, to meet the needs of our customers.
  • Take advantage of opportunities for professional growth and development, including cross-training as a swim instructor.
  • Perform physical tasks, such as standing and lifting, as required by the role.
Benefits and Perks
  • Tuition reimbursement program for students.
  • Referral bonus program.
  • Raise opportunities for top performers.
  • Increases for various certifications.
  • Free employee wellness program.
What We Offer
  • Discounted swim lessons and swim parties.
  • Discounted pet insurance.
  • Voluntary 401(k).
  • Paid sick leave under Washington state's paid sick leave law.
  • Health, dental, and vision insurance available to employees who regularly work full-time (32+ hours per week).
Why Join Our Team?
  • Gain valuable experience teaching children in an educational environment and develop strong communication skills.
  • Work in an active and dynamic environment, staying engaged and motivated throughout your workday.
  • Receive hands-on training and mentorship from experienced team members.
  • Participate in community outreach initiatives, such as school supply drives and water safety education programs.
  • Develop customer service skills, including selling swim lessons and problem-solving.

Emler Swim School is committed to making a positive impact on our communities and providing a supportive and inclusive work environment for our team members. If you are a motivated and customer-focused individual who is passionate about teaching and learning, we encourage you to apply for this exciting opportunity.



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