Front End Lead

4 months ago

Issaquah, United States Dick's Sporting Goods Part time $16 - $19
You have a passion for sport, for the community and for customer service. So do we. DICK’S Sporting Goods is seeking a people-first Lead for our store leadership team.

You believe sports make people better. So do we. Here at Dick's Sporting Goods, immerse yourself in an environment where passionate and skilled teammates thrive in this ever growing customer service field. Associates joining our team have an opportunity to serve and inspire athletes, our customers, as part of the #1 sporting goods retailer in the country. Our teammates create a lasting impact on their communities through sport. Growth opportunities are available to inspired teammates. If interested, apply immediately, positions are filling quickly. Full time and part time positions available.

If you are ready to take the next step in your career as a Lead in our store, this is an opportunity to make a difference and join the world’s greatest sports team.

ABOUT THE ROLE:The Lead has a direct impact on both the execution of our store’s brand standards as well as the teammate experience. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates.

Compensation range of pay for role: $15.50 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

ROLE RESPONSIBILITIES:
  • Responsible for managing the day-to-day operational aspects of their store department.
  • Plans and organizes with the guidance of Assistant Store Manager; takes time to build plans to effectively execute projects and tasks while delegating based on priority level.
  • Upholds and holds team accountable for company brand, merchandising, and presentation standards.
  • Compliance to loss prevention standards and audit requirements.
  • Supports building and hiring a strong team as well as training associates on company procedures and programs; this includes new teammate training and cross-training current team.
  • As business needs arise; other tasks may become necessary to support the team and the store.

LEADERSHIP RESPONSIBILITIES:
  • Leads by example to ensure a great customer experience and helps teammates understand how their responsibilities play a key role in the organization.
  • Clearly communicates, provides in-the-moment coaching, and builds trust with teammates in the store.
  • Creates an inclusive store environment where everyone (teammates & athletes) feel welcome, safe, amd is treated with respect.

Qualifications - External

LEADERSHIP COMPETENCIES:Our Leadership Competencies set the bar of what great people leaders look like at DICK'S Sporting Goods. They define the behaviors of leaders that can drive the business and build great talent.

Here are the competencies we expect from our Store leaders:
  • Ensures Accountability.
  • Customer-Focus.
  • Collaborative.
  • Instills Trust.
  • Decision-Quality/Decision-Making Abilities.
  • Action-Oriented.
  • Engagement Driver.
  • Talent Developer.
  • Effective Team Building Skills.
  • Plans & Aligns.

REQUIRED QUALIFICATIONS:
  • Flexible availability - including nights, weekend, and holidays.
  • Prior retail sales experience (or customer-focused experience) preferred.
  • Ability to adjust priorities and manage time wisely in a fast-paced environment.
  • All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.

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