Support Technician II

1 month ago


Issaquah, United States Proliance Consulting Full time

The Support Technician II provides tier I and II technical support for the entire organization from the warehouse to the corporate office. The Support Technician II works directly with Service Desk colleagues and other IT teams to provide efficient and friendly support to other employees.


Length: 6-month contract, chance to extend or convert

Associate Vendors: We are accepting applications from candidates who are currently authorized to work in the US for any employer without sponsorship.

Location: Onsite daily in Issaquah, WA


Role & Responsibilities

  • Provide exceptional customer service while answering incoming calls/emails for IT-related support.
  • Manage and track tickets in team and personal queue.
  • Clearly document issue description, troubleshooting steps and resolution details in each support ticket.
  • Perform hardware imaging, deployment, maintenance and tracking.
  • Remotely troubleshoot and quickly diagnose issues.
  • Assist with meeting room AV setup and instruction.
  • Perform desk-side support and IT equipment moves as necessary.
  • Complete various project-related duties as assigned.
  • Stay current with system information, changes and updates.
  • Occasional after-hours and weekend work may be required.


Required Qualifications

  • 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent training
  • Knowledge of Microsoft Windows OS, Mac OS X, and Microsoft Office Suite
  • Knowledge of PC and Apple devices and peripherals
  • Excellent verbal and written communication skills
  • Excellent customer service skills, as well as knowledge of proper phone usage and etiquette
  • Ability to work well under pressure
  • Ability to complete tasks in a thorough and timely manner
  • Ability to thrive in a dynamic, constantly changing environment
  • Ability and energy to work on multiple concurrent projects and switch focus as necessary
  • A positive attitude is essential


Desired Qualifications

  • IT certifications (A+, Net+, CCENT, Microsoft certs) preferred

  • Support Technician II

    1 month ago


    issaquah, United States Proliance Consulting Full time

    The Support Technician II provides tier I and II technical support for the entire organization from the warehouse to the corporate office. The Support Technician II works directly with Service Desk colleagues and other IT teams to provide efficient and friendly support to other employees.Length: 6-month contract, chance to extend or convertAssociate Vendors:...

  • Telemetry Technician

    2 weeks ago


    Issaquah, United States Providence Full time

    Description The monitor tech I (MT) is responsible for continuously monitoring patients via telemetry of oxygen saturation (Sp02) levels and/or electrocardiogram (ECG) rhythm on patients from a remote workstation located in the TeleICU Clinical Operations Room (COR). The Monitor Tech communicates all concerns to staff registered nurse (RN). ...


  • Issaquah, United States Providence Health & Service Full time

    The Endoscopy Technician is a multi-task position that is expected to schedule procedures, perform computer data entry for ph studies, and assist in the procedure room. The Endoscopy Technician is responsible for all task-based Gastroenterology activities. Endoscopy activities include, but are not limited to: cleaning and disinfecting scopes, preparing...


  • Issaquah, United States SanMar Full time

    At SanMar, the work you do makes a difference. What's the Short Version? The International Logistics Coordinator II is responsible for overseeing and managing the flow of ocean and air shipments around the world. They coordinate and monitor company products as they move through the global logistics life cycle, utilizing various business tools to optimize...

  • Endoscopic Technician

    3 weeks ago


    Issaquah, United States Providence Health & Service Full time

    Job DescriptionThe Endoscopy Technician is a multi-task position that is expected to schedule procedures, perform computer data entry for ph studies, and assist in the procedure room. The Endoscopy Technician is responsible for all task-based Gastroenterology activities. Endoscopy activities include, but are not limited to: cleaning and disinfecting scopes,...


  • Issaquah, United States Providence Health & Service Full time

    Job Description The Endoscopy Technician is a multi-task position that is expected to schedule procedures, perform computer data entry for ph studies, and assist in the procedure room. The Endoscopy Technician is responsible for all task-based Gastroenterology activities. Endoscopy activities include, but are not limited to: cleaning and disinfecting scopes,...

  • Endoscopic Technician

    3 weeks ago


    Issaquah, United States Providence Service Full time

    Description The Endoscopy Technician is a multi-task position that is expected to schedule procedures, perform computer data entry for ph studies, and assist in the procedure room. The Endoscopy Technician is responsible for all task-based Gastroenterology activities. Endoscopy activities include, but are not limited to: cleaning and...


  • Issaquah, United States Orchid Academy Full time

    Level up your skills by becoming a Behavior Technician (CBT / RBT) @ Orchid Academy: Shape the Future of Kids Who Need You!Remember that one teacher or coach who made a difference in your life? At Orchid Academy, you have the chance to be that catalyst while creating life-changing outcomes for children and their families! Whether you're a recent college...


  • Issaquah, United States Orchid Academy Full time

    Level up your skills by becoming a Behavior Technician (CBT / RBT) @ Orchid Academy: Shape the Future of Kids Who Need You!Remember that one teacher or coach who made a difference in your life? At Orchid Academy, you have the chance to be that catalyst while creating life-changing outcomes for children and their families! Whether you're a recent college...


  • Issaquah, Washington, United States Host Healthcare Full time

    Host Healthcare is a leading provider of travel healthcare services, seeking a highly skilled and experienced Surgical Technician to join their team. This exciting opportunity will take you to Issaquah, Washington, where you will have the chance to work with a top-notch facility and make a real difference in the lives of patients.About the JobSurgical...


  • Issaquah, United States Aerotek Full time

    Job DescriptionJob DescriptionJob Title: Cleanroom Assembly TechnicianJob DescriptionWe are seeking a dedicated Cleanroom Assembly Technician to join our team. The ideal candidate will be responsible for disassembling, lubricating, and reassembling bearings, completing necessary paperwork and documentation, and adhering to ISO standards and requirements....

  • Medical Assistant

    2 months ago


    Issaquah, United States Swedish Full time

    Description The MA II works under the delegation of a licensed practitioner to perform duties as directed to assist in providing patient care to assigned patients. A MA II performs all aspects of the MA I role and is fully competent in the clinical needs/functions for assigned clinic/location of work. An MA II is expected to perform in accordance with...


  • Issaquah, Washington, United States Orchid Academy Full time

    About UsAt Orchid Academy, we're passionate about creating life-changing outcomes for children and their families. Our team is dedicated to providing exceptional support and mentorship to our Behavior Technicians, helping them grow and thrive in their careers.Job SummaryWe're seeking a skilled Behavior Technician to join our team! As a Behavior Technician at...

  • Medical Assistant

    2 weeks ago


    Issaquah, United States Providence Full time

    Description The MA II works under the delegation of a licensed practitioner to perform duties as directed to assist in providing patient care to assigned patients. A MA II performs all aspects of the MA I role and is fully competent in the clinical needs/functions for assigned clinic/location of work. An MA II is expected to perform in accordance...


  • Issaquah, United States Adelphi Medical Staffing, LLC Full time

    Job Quick Facts: Specialty: Obstetrics & Gynecology Job Type: Locum Tenens Facility Location: Issaquah, WA Service Setting: Inpatient/Outpatient Reason For Coverage: Supplemental Coverage Period: ASAP - Sep 30, 2024 Coverage Type: Clinical only Shift Schedule: Mon-Fri; 7a-3p or 8a-4p - Full-time & Long-term Patient Volume: 20 (OP), 7 (IP) Annual Deliveries:...

  • Medical Director

    3 weeks ago


    Issaquah, Washington, United States Adelphi Medical Staffing, LLC Full time

    Company Overview:At Adelphi Medical Staffing, LLC, we value the expertise and dedication of our healthcare professionals. We offer a dynamic work environment that fosters growth and development in a collaborative team setting.Estimated Salary: $250,000 - $300,000 per yearJob Description:We are seeking an experienced Medical Director for our Obstetrics and...


  • Issaquah, Washington, United States Magnet Medical Full time

    Job Title: Travel Cath Lab TechnologistMagnet Medical is seeking a travel Cath Lab Technologist for a temporary position in the Seattle metropolitan area.About the JobSpecialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeksShift: 10 hours, daysThis temporary position requires critical thinking and judgment to assist with...


  • Issaquah, Washington, United States ProCare Therapy Full time

    Job OverviewWe are seeking a skilled Behavior Analyst to supplement our special education team at ProCare Therapy.Key Responsibilities:Supervising Registered Behavior Technicians (RBTs) onsiteConducting Functional Behavioral Assessments (FBAs), Behavior Intervention Plans (BIPs), and other behavioral supportsNecessary Qualifications:Master's Degree in...


  • Issaquah, United States First Tek Full time

    WCS Developer Issaquah, WA //Plano, TX • Looking for a dedicated and experienced developer to join the development team. • They will participate in and lead design sessions, and code new features for various projects to support and expand the eCommerce platform. • The right candidate will be asked to play the role of development lead on projects, to...


  • Issaquah, Washington, United States TotalMed Allied Full time

    TotalMed Allied is currently seeking a highly skilled Mobile Cath Lab Technologist for a travel job opportunity in Washington.Job Description:We are looking for a dedicated and experienced Technician-Cath Lab Tech to join our team for a 13-week assignment.Specialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelThe ideal...