Member Services Representative
1 month ago
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Benefit Basics
All staff will also receive a free Black Card membership after 90 days of employment
As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac.
Compensacin: $16.28 per hour
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
-
Customer Service Representative
2 months ago
Issaquah, United States Costco Full timeCostco Wholesale Corp. - 800 LAKE DRIVE (CONTACT CENTER) [Customer Service Representative / Up to $29.90-hr] As a Customer Service Representative at Costco, you'll: Provide phone support for all Costco Wholesale employees working at warehouses, depots and corporate; Possess a positive attitude and strong dedication; Provide quality customer service at all...
-
Customer Service Representative
2 months ago
Issaquah, United States Costco Full time[Call Center] - As a Customer Service Representative @ Costco you'll: Provide phone support for all Costco Wholesale employees working at warehouses, depots and corporate; Must possess a positive attitude and strong dedication to providing quality customer service at all times. Costco offers great jobs, great pay, great benefits and a great place to work and...
-
Veterinary Client Service Representative
2 months ago
Issaquah, United States Alpine Animal Hospital Full timeDescription Position at Alpine Animal Hospital - Issaquah Alpine Animal HospitalVeterinary Client Service Representative Position Overview The purpose of this position is to provide outstanding client service. Our Client Service Representatives (CSRs) are the heartbeat of our hospital! From answering phones and emails to scheduling appointments and greeting...
-
Customer Service Representative
1 week ago
Issaquah, United States Arena Sports Full timeJoin our Customer Service Team!Fun and friendly environmentFlexible and consistent hoursCompetitive wagesTip PoolPaid trainingPaid sick time401(k) with employer match (upon eligibility)Referral programOpportunity for advancementFitness-casual dress codeEmployee discounts$19/month gym membership at Magnuson Athletic ClubJob SummaryArena Sports Customer...
-
Customer Service Representative
1 week ago
Issaquah, United States Arena Sports Full timeJoin our Customer Service Team!Fun and friendly environmentFlexible and consistent hoursCompetitive wagesTip PoolPaid trainingPaid time off (PTO)Medical insuranceDental insuranceVision insuranceLife, AD&D, Long-term Disability insuranceEmployee Assistance Program (EAP)401(k) with employer matchReferral programOpportunity for advancementFitness-casual dress...
-
Customer Service Representative
2 days ago
Issaquah, Washington, United States PCC Community Markets Full timePCC Community Markets is seeking a part-time cashier to provide excellent customer service and accurately process orders and payments at our Issaquah store.As a key member of our sales team, you will promote PCC membership and programs while maintaining a positive and professional attitude. If you are passionate about delivering exceptional customer...
-
Fitness Customer Service Ambassador
2 weeks ago
Issaquah, Washington, United States Planet Fitness Inc. Full timeAbout Us">At Planet Fitness Inc., we are dedicated to creating a positive and motivating environment for our members, and we need your help to make it happen. As a Member Services Representative, you will play a key role in ensuring that every member feels welcome and valued.
-
Guest Service Representative
5 months ago
Issaquah, United States Nothing Bundt Cakes Full timeAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll...
-
Guest Service Representative
4 months ago
Issaquah, United States Nothing Bundt Cakes Full timeResponsive recruiter At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off...
-
Frontline Sports Representative
3 days ago
Issaquah, Washington, United States Arena Sports Full timeArena Sports Customer Service Team Member Job DescriptionWe are seeking a motivated and results-driven Frontline Sports Representative to join our team at Arena Sports. This is an exciting opportunity to work in a dynamic environment and deliver exceptional customer service to our clients.About the Role:The ideal candidate will be responsible for providing...
-
Business Development Representative
2 weeks ago
Issaquah, Washington, United States Marcel Dore - State Farm Agent Full timeJob DescriptionCompany OverviewWe are seeking a qualified professional to join our winning team for the role of Business Development Representative. We thrive in a fast-paced environment and value remarkable customer experiences.SalaryThe hourly pay plus commission/bonus structure offers excellent income and growth potential.ResponsibilitiesAs a Business...
-
Therapy Services Manager
2 days ago
Issaquah, Washington, United States Swedish Health Services Full timeAbout the JobWe are seeking a dedicated Occupational Therapist to provide occupational therapy services to patients at Swedish Issaquah. As an Occupational Therapist, you will work closely with interdisciplinary teams to develop and implement effective treatment plans that promote patient recovery and independence.Responsibilities include:Assessing patient...
-
Patient Service Representative
2 weeks ago
Issaquah, United States TEKsystems Full timeJob DescriptionJob DescriptionDescriptionCandidates should have excellent customer service skills, be detail oriented and be able to work productively in a team environment. This job requires the ability to multi-task and prioritize with a high degree of accuracy. Knowledge of the medical field and of insurance is a plus. Tasks will include appointment...
-
Customer Service Representative
4 days ago
Issaquah, Washington, United States Home Depot Full timeJob DescriptionCashiers are responsible for processing transactions, monitoring the Self-Checkout area, and seeking product knowledge to provide customers with information and identify selling opportunities. They must follow all policies and procedures to minimize shrink and provide excellent customer service.Required Skills and QualificationsTo be...
-
Crew Member
7 months ago
Issaquah, United States MOD Pizza Full timeSummary As a Crew Member, you aim to consistently deliver the MOD Pizza experience to all customers. You are a role model of super-fast service and help create a memorable, inspiring, and unique experience, while preparing and presenting outstanding pizzas and salads within a cool environment. Key Responsibilities Make pizzas, salads and more...
-
Business Development Representative
3 weeks ago
Issaquah, Washington, United States Staples Full timeAbout the RoleWe are seeking a highly driven and results-oriented Business Development Representative to join our team in Washington state. As a key member of our sales team, you will be responsible for driving revenue growth and building strong relationships with customers in the public sector and commercial market.
-
Medical Nurse
3 weeks ago
Issaquah, Washington, United States Swedish Health Services Full timeJob SummaryWe are seeking a highly skilled RN - General Medical to join our team at Swedish Issaquah. As a member of our nursing staff, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.About the RoleThis is a challenging and rewarding role that requires strong clinical skills, excellent...
-
Financial Services Representative Position
2 days ago
Issaquah, Washington, United States Aaron A. Hakobian - State Farm Agent Full timeAaron A. Hakobian - State Farm Agent is seeking a motivated individual to join our team as an Insurance and Financial Services Position. This role involves working closely with clients to understand their insurance needs and provide personalized solutions.ResponsibilitiesThe key responsibilities of this position include:Client Communication: Effectively...
-
Healthcare Customer Service Representative
2 weeks ago
Issaquah, United States Optum Full timeThe opportunity to work for Optum is a chance to be part of a global organization that delivers care and improves health outcomes. Our team is dedicated to connecting people with the resources they need to feel their best.ResponsibilitiesDeliver excellent customer service and support the vision and mission of the organizationSchedule appointments and...
-
Member Experience Relationship Builder
2 days ago
Issaquah, Washington, United States Orangetheory Full timeAs a Member Experience Relationship Builder at Orangetheory, you will be responsible for cultivating genuine connections with members and guests. Your role will involve answering questions, resolving concerns, and performing ongoing outreach regarding membership status.In this dynamic position, you will deliver an exceptional sales and service experience to...