Desktop Support Specialist

2 days ago


Oklahoma City, Oklahoma, United States COFORGE Marketing Full time
Desktop Support Specialist

We are seeking a skilled Desktop Support Specialist to join our team at COFORGE Marketing. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.

Key Responsibilities:

  • Provide timely and effective technical support to employees via phone, email, and in-person.
  • Troubleshoot and resolve hardware and software issues, including laptops, desktops, and printers.
  • Imaging and deploying new devices using Pix boot, SCCM/Intune.
  • Experience with Active Directory 360, BitLocker, MFA, and Google DUO.
  • Support hybrid and remote users in a large enterprise environment.
  • Collaborate with other teams to resolve complex technical issues.

Requirements:

  • 4+ years of experience in desktop support.
  • Imaging and deployment experience using Pix boot, SCCM/Intune.
  • Experience with Active Directory 360, BitLocker, MFA, and Google DUO.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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