Customer Service Representative

4 days ago


Cheyenne, Wyoming, United States 21st Century Equipment Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative - Aftermarket. As a key member of our sales team, you will be responsible for promoting and selling parts and services to customers outside of the dealership.

Key Responsibilities
  • Engage directly with customers to understand their needs and provide solutions
  • Effectively address customer concerns and ensure their satisfaction
  • Profile machines, vehicles, and gear to provide valuable information to the sales team and managers
  • Participate in product presentations to showcase various products and services
  • Provide technical support and assistance as needed
Requirements
  • 1+ years of experience in agricultural business with involvement in aftermarket or sales
  • High school diploma or equivalency
  • Excellent customer relationship skills
  • Ability to use standard desktop applications such as Microsoft Office and internet functions
  • Ability to stand, climb, and bend for extended periods
  • Ability to lift 50lbs regularly
  • Ability to drive for extended periods
About 21st Century Equipment LLC

21st Century Equipment LLC is a leading provider of agricultural solutions, empowering farmers with cutting-edge equipment and innovative products. Our team is driven by a passion for excellence and a commitment to making farming easier and more successful.

We value integrity, accountability, and teamwork, and offer a comprehensive benefits package, opportunities for growth, and a supportive work environment that rewards achievement.



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