Customer Service Lead Specialist
6 days ago
As a Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer service.
The Part-Time Customer Service Lead role is an exciting opportunity to join the Our Burlington team and make a difference in the lives of customers and colleagues. With strong leadership skills and a friendly demeanor, you will thrive in a fast-paced environment and lead by example, approaching your work with Our Burlington's philosophy and company core values in mind.
Key Responsibilities:
- Model company core values, Our Burlington philosophy, and appropriate back-of-house standards and execution strategies for the rest of the receiving team.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all customers.
- Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.
We offer a competitive wage of $13 per hour, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan. You will enjoy paid time off, holidays, and sick time in accordance with applicable law.
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. We are a rapidly growing brand that provides a variety of training and development opportunities so our associates can grow with us.
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