Customer Service Specialist
24 hours ago
About the Role
We are looking for a motivated and detail-oriented individual with strong computer and internet skills, a high school diploma/GED, and excellent communication skills. The ideal candidate will have previous retail sales experience, be a fast learner, and possess a professional appearance. You will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various equipment and software.
Key Responsibilities
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- Deliver outstanding customer service to walk-in customers and telephone inquiries;">
- Practice good listening skills with customers and UPS Store team members, and leadership;">
- Take ownership of the customer's shipping problem and offer viable solutions;">
- Operate all equipment, software, and devices in an expert fashion and be willing to teach others;">
- Maintain a clean and safe working environment;">
Requirements and Qualifications
To succeed in this role, you must have:
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- A high school diploma or equivalent;">
- Previous retail sales experience;">
- Strong computer and internet skills;">
- Excellent communication and interpersonal skills;">
- A professional appearance and demeanor;">
- The ability to work independently and as part of a team;">
Benefits and Remuneration
We offer a competitive salary range of $11.00 - $13.00 per hour, depending on experience. In addition to your hourly rate, you will receive a range of benefits, including opportunities for career growth and development, and a fun and dynamic work environment.
Location
We have 4 The UPS Stores on the west side of Las Vegas, offering a variety of shifts to accommodate your schedule. This is a part-time position, approximately 20 hours per week.
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