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Sales Support Specialist for Aftermarket Solutions

2 months ago

Bellevue, Washington, United States Veolia Environnement SA Full time
Company Overview

As a member of Veolia Group, Veolia Water Technologies & Solutions unites skilled professionals dedicated to addressing the most challenging water, wastewater, and process issues worldwide. We are continuously seeking enthusiastic and innovative individuals to join us in this endeavor.

Position Overview

The Aftermarket Sales team plays a crucial role in assisting our clients and managing our extensive installed base by sourcing and procuring essential components, replacement machinery, and consumables for Evaporator and Crystallizer systems. This team collaborates within a broader North American Sales framework to engage with clients and evaluate their requirements. They are responsible for the comprehensive selection, procurement, and delivery of equipment, demonstrating a profound understanding of engineered systems while coordinating with our Purchasing department.
Veolia Water Technologies & Solutions (VWTS) stands as a global leader in water recovery, treatment, and reuse. We design and provide a variety of water systems, catering to sectors ranging from food and beverage to municipal water, microelectronics ultrapure water, and heavy industrial wastewater management.
This position centers on our range of evaporation technologies, which encompasses Falling Film Evaporators, Forced Circulation Crystallizers, and associated Zero Liquid Discharge systems. These are specialized systems tailored for each client and application, comprising a mix of custom-fabricated equipment, unique instruments, valves, control systems, and large rotating machinery. A critical aspect of this role is the ability to discern the specific requirements of systems and sites, as aftermarket and replacement components must be meticulously chosen to ensure compatibility with existing setups.
Upon receiving and evaluating customer inquiries, the Aftermarket Sales team assesses the necessary equipment and cross-references project documentation to confirm compatibility. You will collaborate with suppliers to obtain quotes, purchase, and arrange shipment of items, as well as oversee customer invoicing and transition to accounts receivable. This role encompasses responsibilities that are customer-facing, internal, and vendor-oriented.
A successful candidate will possess experience in Sourcing, Sales, or Engineering within industrial settings, along with the capability to manage multiple vendors, clients, and priorities simultaneously. Strong time management skills, a proactive learning attitude, and a problem-solving mindset are essential.

Qualifications

Essential Requirements:
  • A minimum of five (5) years of experience in a Sourcing, Sales, or Engineering capacity
  • Occasional domestic travel may be necessary, though this role is primarily office-based.
Desirable Skills:
  • Familiarity with SAP (or similar enterprise resource planning software) and customer relationship management tools
  • Experience with industrial processes and system design/operation
  • Knowledge of evaporators is advantageous but not mandatory
  • Experience in designing, procuring, or fabricating custom steel equipment
  • Exceptional organizational and time management skills
  • Clear and effective communication and presentation abilities
  • A collaborative team player who can exercise sound judgment in dynamic situations
Additional Information

At Veolia, we recognize that diverse teams lead to smarter decisions, better outcomes, and stronger communities. We are committed to diversity and inclusion at every level and proudly uphold our status as an equal opportunity employer. Our employees are our most valuable assets, and we offer competitive compensation and benefits, including:
  • Comprehensive Medical, Dental, & Vision Insurance starting from Day 1
  • Life Insurance
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan & Permissive Time Off (US only)
  • Flexible Spending & Health Savings Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement
Disclaimer: The compensation and benefits information provided is accurate as of the posting date. The Company reserves the right to modify this information at any time, in accordance with applicable law.

All information will be kept confidential in accordance with EEO guidelines.

As an inclusive organization, Veolia is dedicated to diversity and gives equal consideration to all applications, without discrimination.