Senior Solutions Specialist

2 days ago

Bellevue, Washington, United States Smartsheet Full time
About the Role

Smartsheet is seeking a highly skilled Senior Solutions Specialist to join our team. As a key member of our Solutions Engineering organization, you will play a critical role in empowering teams to manage projects, automate workflows, and rapidly build new secure solutions using simple no-code tools.

Key Responsibilities
  • Act as a subject matter expert for Smartsheet's PPM and RM products/solutions, providing advice and guidance on Smartsheet solution offerings to prospective and current customers.
  • Provide competitive differentiation and thought leadership in the positioning of Smartsheet in customer conversations.
  • Actively coordinate and lead cross-functional initiatives that improve the positioning, enablement, and delivery of PPM and RM solutions to our customers and field teams.
  • Partner with Sales and SEs to conduct discovery sessions that uncover business processes and challenges to inform the sales and solution delivery strategy, leveraging credibility to effectively position Smartsheet solutions.
  • Influence the design, development, and demonstration of creative solutions based on customer requirements and PPM + RM best practices using Smartsheet.
  • Design, develop, and deliver PPM + RM related enablement content to GTM Field teams.
  • Partner with Product Management to inform scalable product solutions as the customer advocate on product roadmap discussions.
  • Partner with Marketing to inform messaging and campaigns that provide the right information to professionals seeking more information about our PPM + RM solutions.
  • Support scoping efforts for complex PPM solutions to ensure outcomes are aligned for the customer and our implementation teams.
  • Periodically travel to customer sites to provide subject matter expertise and engage with customers - showcasing relevant Smartsheet solutions.
  • Prioritize engagement and support initiatives to deliver on enterprise performance targets.
  • Participate in planning and onsite activities for the annual SMAR Engage conference.
  • Actively pursue information, learning and development in order to build and maintain your subject matter expertise in related categories of PPM and Resource Management.
  • Grow and maintain expert knowledge for Smartsheet products, services, and competitors.
  • Perform other duties as assigned.
Requirements
  • 8+ years experience in managing complex portfolios of projects and resources.
  • Experience in Services Delivery organizations, preferred.
  • Experience in developing/leading strategic PMO, management consulting or similar.
  • Project management certification (PMP, CSM, ect,) preferred.
  • 5+ years in demonstrated ownership over high visibility engagements with senior leadership team(s).
  • Smartsheet product and solution experience highly preferred.
  • Awareness of the competitive Saas/CWM landscape and ability to differentiate Smartsheet solutions/capabilities.
  • Background in building credibility with customers to understand their initiatives.
  • Strong competence participating in a complex, solution-based enterprise sales process.
  • Demonstrated ability to organize/manage cross-functional initiatives.
  • Strong communication skills (written, verbal, presentation) with the ability to explain technical subjects to non-technical end user personnel in large enterprises.
  • Willing to travel periodically based on customer and business need.
  • Certified in Smartsheet (preferred).
Perks and Benefits
  • HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees.
  • Stock - Restricted Stock Units (RSUs) for eligible roles.
  • Lucrative Employee Stock Purchase Program (15% discount).
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay).
  • Monthly stipend to support your work and productivity.
  • Flexible Time Away Program, plus Incidental Sick Leave.
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans.
  • US employees receive 12 paid holidays per year.
  • Up to 24 weeks of Parental Leave.
  • Personal paid Volunteer Day to support our community.
  • Opportunities for professional growth and development including access to Udemy online courses.
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account.
  • Teleworking options from any registered location in the US (role specific).
About Smartsheet

At Smartsheet, we've created a place where everyone is welcome - people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You're encouraged to apply even if your experience doesn't precisely match our job description - if your career path has been non-traditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works - join us.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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