Crisis Family Specialist I

3 weeks ago

Gillette, Wyoming, United States Pacific Clinics Full time
About Pacific Clinics

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of over 2,000 employees speaks 22 languages and is dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Our Mission

We serve children, transitional age youth, families, adults, and older adults. Our services include a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education, and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare, and Ventura Counties.

Job Summary

This role works within the vision, mission, and philosophy of the agency. Within a team process, develops a strength-based relationship with youth and caregivers. Intervenes with maladaptive behaviors while developing the youth's strengths and interests. Responsible for linking to community resources and transferring skill sets to the caregiver. Does whatever it takes to meet the needs of the family in a strength-based approach while also working to preserve the family unit.

Responsibilities and Duties
  • Provides direct services to youth and families.
  • Provides direct billable mental health services, documents in alignment with Medi-Cal regulations, and achieves set productivity expectations.
  • Engages and builds alignment and relationships with parents, youth, and others in the normal course of working with the families.
  • Utilizes strengths of youth, families, and others to assist in the implementation and achievement of goals and outcomes.
  • Works with youth and family teams to support family-driven, strength-based planning and interventions.
  • Understands and takes advantage of therapeutic opportunities in crisis situations.
  • Conducts observations regarding specific target behavior, tracks progress, and modifies plans with the family to support their intended identified outcome.
  • Assists teams in developing a hypothesis of function and underlying unmet need in an effort to develop individualized, strength-based strategies and interventions that will result in positive behavior change.
  • Engages caregiver, family members, and other natural supports in building youth-specific parenting responses that support positive behavior change and overall family relationships.
  • Works in the community directly with youth and families to develop and implement safety and skill refinement plans.
  • Supports families in bridging to and/or building on natural resources and accessing community-based program supports that will continue support over time.
  • Develops resources within the community to serve children and families.
  • Assists youth and family teams to meet specific service needs (i.e., help develop strategy or resource specific to an identified need) and monitor outcomes.
  • Participates in family finding team activities by identifying family finding need, obtaining authorizations, creating teams, conducting searches, and setting deadlines.
  • Completes Connectedness Maps as needed.
  • Documents interactions and practices and maintains administrative expectations in a timely manner.
  • Meets and/or exceeds all direct service expectations and documentation requirements.
  • Assists in developing program responses to needs identified across a number of youth and families where natural community resources are not available or appropriate.
  • Builds on individual strengths, concerns, and needs with a balanced focus on the family as a unit.
  • Facilitates and/or co-facilitates, supports, and models participation in healthy group dynamics within various settings, including family homes, schools, parks, and recreation centers, and treatment facilities; and provides an open forum for expression of feelings and ideas when appropriate.
  • Builds solid, cooperative, culturally responsive relationships with youth and families as well as community resources to assist with the planning, organizing, implementation, and evaluation of appropriate activities to achieve family-identified goals.
Job Specific Competencies
  • Conflict Resolution
  • Documents clearly and accurately
  • Encouraging customer focus
  • Learning on the fly
  • Time management
Qualifications
  • MINIMUM EDUCATION AND/OR EXPERIENCE: High school diploma or GED.
  • PREFERRED QUALIFICATIONS: 1 year working with children, BA/BS in related field.
  • HIGHLY DESIRABLE QUALIFICATIONS: Speak, read, and/or write another language.

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