Claims Specialist

1 day ago


Lansing, Michigan, United States Auto-Owners Insurance Full time
Claims Coordinator Job Description

A career at Auto-Owners Insurance is challenging and rewarding. Our team of caring professionals creates financial security by helping individuals and businesses recover from losses. We offer a merit-based work-from-home program based on job responsibilities, allowing for flexibility and work-life balance.

Key Responsibilities:
  • Develop and present educational materials to enhance associate skills and knowledge.
  • Collaborate with branch management to reinforce associate development and facilitate effective communication.
  • Analyze training procedures and prepare reports for management, including recommendations for improvement.
  • Work effectively with associates, customers, and external vendors to achieve business objectives.
  • Travel and attend meetings, seminars, and training classes as required.
Desired Skills and Experience:
  • Bachelor's degree or equivalent experience.
  • Several years of claims-related experience, including associate, branch, and field claim representative roles.
  • Estimating and repair industry experience preferred.
  • Above-average problem-solving, training, and skill-building abilities.
  • Strong leadership and communication skills.
Benefits:

Auto-Owners Insurance offers a wide range of career opportunities, a friendly work environment, structured training program, employee mentoring, and an excellent compensation and benefits package. We provide a competitive base salary, matched 401(k), fully-funded pension plan, and bonus programs. Our generous paid time off includes holidays, vacation days, personal time, and sick leave.

Auto-Owners Insurance is an equal opportunity employer. We hire, transfer, and promote based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, or national origin. The ability to work in the U.S. without current or future sponsorship is a requirement.



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