Quality Assurance Specialist

1 week ago

Providence Rhode Island, United States Rhode Island Blood Center Full time

Overview:


The Rhode Island Blood Center, established in 1979, serves as a private, non-profit organization dedicated to the collection, testing, and distribution of blood products. As a division of the New York Blood Center, we pride ourselves on being a leading provider of blood products and services, playing a vital role in the healthcare system of our community.

With a workforce of approximately 320 dedicated employees, we are committed to our mission of ensuring a safe and sufficient blood supply for patients in need.

We are looking for compassionate individuals who take pride in their work and seek a fulfilling career that makes a difference.

For insights into a career with us, please view our introductory video below:

Responsibilities:
This position provides essential administrative and technical support for key regulated and quality-related functions within the blood center.

Supervision Exercised:
This role does not involve supervising staff.

Supervision of Positions:
Operates under the general supervision of the Quality Risk Assessment Manager or Director-level personnel.

Primary Duties, Responsibilities, or Activities:


Monitor and manage quality event reports within the electronic Quality Management System (eQMS), ensuring timely communication with operations and quality teams as necessary.


  • Prepare and dispatch customer notifications as assigned, confirming receipt and documentation of responses.
  • Compile and verify Quality Indicator data for accuracy and completeness.


Gather quality indicator data from operational departments for inclusion in reports and presentations as required.

  • Maintain databases, perform data entry, and verify data entry accuracy to support departmental functions.
  • Engage in validation or quality projects as directed.
  • Develop and sustain straightforward statistical reports and spreadsheets.
  • Assist with document and records management tasks as assigned.
  • Support tracking and reporting of compliance training activities.

Other Secondary Functions:
Act as a Records Coordinator, preparing physical records for archiving and submitting requests to the Records Center.

  • Assist Quality Staff in maintaining the eQMS application.
  • Provide general administrative support, including timekeeping, processing purchase orders, filing, routing documents for signatures, and scheduling meetings.
  • Perform any related duties as assigned.

Qualifications:

Education:
High School Diploma

Related Experience: A minimum of two years of experience providing administrative or technical support in a healthcare or biologics manufacturing setting.


Any combination of education, training, and experience that equips the individual with the necessary knowledge, skills, and experience to fulfill the essential functions of the role.

Experience: Three years of administrative support or office management in a healthcare environment is preferred.

Knowledge:

  • Proficient understanding of current business productivity software applications.
  • Familiarity with basic healthcare terminology.
Skills:

  • Excellent organizational and time management abilities.
  • Strong attention to detail.
  • Accurate typing and data entry capabilities.
  • Cultural competency with effective communication skills in a culturally sensitive manner across diverse groups.

Abilities:

  • Effective verbal and written communication skills.
  • Ability to collaborate within a team in a dynamic, fast-paced environment.
  • Uphold professional ethics.

SCHEDULE:
Standard working hours are from 8:00 AM to 4:30 PM or 8:30 AM to 5:00 PM.

The compensation range for this position is competitive and will be determined based on various factors, including experience, skills, and job-related education.

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