General Liability Claims Coordinator

2 weeks ago


Fond Du Lac, United States Society Insurance Company Full time

Position Overview

Job Title: Claims Representative – General Liability

Department: Property, Auto, and Liability Claims

Employment Type: Exempt; Full-time

Work Schedule: 40 hours/week with Flexible Scheduling Options

Location: Remote or Telecommuting Opportunities available within applicable states.

Company Mission

At Society Insurance, we are dedicated to safeguarding the aspirations and livelihoods of our policyholders, positively influencing the communities we serve. We strive for excellence, uphold high ethical standards, and approach our work with seriousness while maintaining a sense of humor. Discover how you can contribute to our mission through a fulfilling career at Society.

Role Responsibilities

  • Manage the settlement of straightforward to intricate claims by assessing liability and reaching consensus with claimants in accordance with policy stipulations and authorized limits.
  • Evaluate coverage by conducting thorough investigations, which include reviewing claim documentation, policies, and other pertinent records; interviewing claimants, insured parties, and witnesses; and consulting relevant police and medical records as well as experts when necessary.
  • Address ambiguous claims by conducting investigations and scrutinizing the evidence presented.
  • Ensure meticulous documentation of assigned claims files in compliance with company and regulatory standards.
  • Compile reports by gathering, analyzing, and summarizing claim-related data.
  • Enhance professional and technical expertise by participating in ongoing educational opportunities.

Candidate Profile

  • Strong interpersonal skills with a passion for building relationships.
  • Ability to remain composed and negotiate effectively under pressure.
  • Commitment to accountability and adherence to regulations.
  • Proficient in analytical thinking, investigation, and fact-based decision-making.
  • A natural curiosity and eagerness to expand knowledge.

Qualifications

  • Bachelor's Degree in business or a related field with a minimum of 3 years of claims handling experience, or at least 5 years of relevant experience.
  • Proficient in PC applications.
  • Willingness to obtain and maintain necessary licensing as required by state regulations.
  • Possession of a valid driver's license with a satisfactory driving record.

Benefits Offered

  • Comprehensive Benefits Package: Competitive salary with bonus opportunities; health, dental, life, and vision insurance.
  • Retirement Options: Traditional or Roth 401(k) Defined Contribution Plan along with a Profit-Sharing Plan.
  • Work-Life Balance: Paid holidays; flexible scheduling; paid time off; remote work options.
  • Professional Development: Career coaching; company-sponsored training; tuition assistance.
  • Community Engagement: Charitable matching; paid volunteer time; team sponsorships.
  • Wellness Initiatives: Employee Assistance Program; wellness resources.

Society Insurance is committed to fostering an inclusive environment and prohibits discrimination and harassment based on race, color, religion, sex, national origin, age, disability, genetics, veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

As a drug-free workplace, all candidates receiving an employment offer from Society Insurance will be required to complete a pre-employment drug screening in accordance with our substance abuse policy.



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