Claims Adjuster

2 weeks ago


Fond Du Lac, United States Society Insurance Company Full time

Job Overview

Position Title:

Claims Representative – General Liability

Department:

Property, Auto, and Liability Claims

Employment Type:

Exempt; Full-time

Work Schedule:

40 hours/week with Flexible Scheduling Options

Location:

Remote or Telecommuting Opportunities available in applicable states.

Position Summary

At Society Insurance, we are dedicated to safeguarding the aspirations and livelihoods of our policyholders, positively influencing the communities we serve. We strive for excellence, uphold integrity, and take our responsibilities seriously while maintaining a light-hearted approach. Discover how you can contribute to our mission through a career with us.

We are currently seeking a Claims Representative to join our Property, Auto, and Liability (PAL) Claims team, focusing on the resolution of mild to complex general liability claims.

Key Responsibilities

  • Manage the settlement of mild to complex claims by assessing liability and reaching agreements with claimants in accordance with policy provisions and authority levels.
  • Evaluate coverage through thorough investigations, including reviewing claim forms, policies, and other documentation; interviewing claimants, insured parties, and witnesses; and consulting relevant records and experts as necessary.
  • Address ambiguous claims by conducting investigations and analyzing evidence.
  • Ensure accurate documentation of assigned files in compliance with company and state regulations.
  • Compile reports by gathering, analyzing, and summarizing claim data.
  • Enhance professional and technical knowledge through ongoing education and training.

Candidate Profile

  • Excellent communication skills with a knack for relationship building.
  • Ability to remain composed under pressure and negotiate effectively while preserving relationships.
  • Strong sense of accountability and adherence to rules and regulations.
  • Proficient in analysis and investigation, utilizing facts to inform decision-making.
  • Inquisitive nature with a desire for continuous learning.

Qualifications

  • Bachelor's Degree in business or a related field with a minimum of 3 years of claims handling experience, or 5+ years of claims handling experience.
  • Familiarity with PC applications.
  • Capability to obtain and maintain necessary licensing for state requirements.
  • Valid driver's license with a satisfactory driving record.

What We Offer

  • Comprehensive Benefits Package: Competitive salary with bonus potential; health, dental, life, and vision insurance.
  • Retirement Options: Traditional or Roth 401(k) with Profit-Sharing Plan.
  • Work-Life Balance: Paid holidays; flexible scheduling; paid time off; telecommuting options.
  • Educational Support: Career coaching; company-sponsored courses; tuition reimbursement.
  • Community Engagement: Charitable matching; paid volunteer time; team sponsorships.
  • Wellness Initiatives: Employee Assistance Program; wellness programs.

Society Insurance is committed to providing a workplace free from discrimination and harassment based on race, color, religion, sex, national origin, age, disability, genetics, veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also offer reasonable accommodations to qualified individuals with disabilities as required by the Americans with Disabilities Act and applicable state and local laws.

Society Insurance maintains a drug-free workplace. Candidates who receive an employment offer will be required to undergo a pre-employment drug test for controlled substances, with all offers contingent upon successful completion of this test in accordance with our substance abuse policy.


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