Food and Beverage Server

18 hours ago


Paradise Valley, Arizona, United States Mountain Shadows Full time
About Us

At Mountain Shadows Resort, we pride ourselves on creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Job Summary

We are seeking a highly motivated and customer-focused Food and Beverage Server to join our team. As a Food and Beverage Server, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience. You will be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout our guests' dining experience.

Responsibilities
  • Take orders from guests and expedite as soon as prepared from kitchen.
  • Check side duty list for opening and closing duties.
  • Obtain own condiments, beverages, etc., after guests have finished, pre-bus table.
  • Obtain completed check from micros and present to guest. Finalize check in system according to method of settlement.
  • At the end of service, polish glassware and appropriate silver for next service period.
  • Obtain service report from micros and finalize all settlement transactions.
  • Determine gratuity distribution according to set departmental standards.
Requirements
  • Previous food and beverage experience required.
  • Good physical condition in order to lift moderate weights and remain on feet for prolonged period of time.
  • A sincere desire to provide the utmost in guest service.
  • Solid interpersonal and communication skills. Pleasant personality to effectively deal with guests' questions and service, and to contribute to the overall atmosphere and guest experience.
  • Good teamwork with fellow employees. Strong attention to detail a must.
  • Well-groomed appearance according to company standards.
  • Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.


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