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Food and Beverage Operations Manager

2 months ago


Paradise Valley, Arizona, United States Scottsdale Plaza Resort Full time
Job Summary

The Scottsdale Plaza Resort is seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team. As a key member of our hospitality team, you will be responsible for overseeing the day-to-day operations of our food and beverage department, ensuring exceptional guest satisfaction and driving revenue growth.

Key Responsibilities
  • Operations Management: Supervise and manage all food and beverage personnel, ensuring seamless execution of daily operations and maintaining high standards of quality and service.
  • Revenue Growth: Develop and implement strategies to increase revenue and profitability, including menu planning, pricing, and promotions.
  • Guest Satisfaction: Foster a culture of exceptional guest service, responding promptly to guest complaints and concerns.
  • Team Management: Lead and motivate a high-performing team, providing coaching, training, and development opportunities to ensure employee growth and retention.
  • Inventory Management: Oversee inventory control, ensuring accurate ordering and minimizing waste.
  • Loss Prevention: Implement and maintain effective loss prevention measures, including monitoring and controlling cash handling and inventory.
  • Reporting and Analysis: Prepare and submit regular reports on departmental performance, including sales, revenue, and guest satisfaction metrics.
Requirements
  • Education: High school diploma or equivalent required; degree in hospitality, food service, or related field preferred.
  • Experience: Minimum 3 years of progressive experience in food and beverage management, preferably in a hotel or resort setting.
  • Skills: Proven ability to lead and motivate teams, excellent communication and interpersonal skills, and strong analytical and problem-solving skills.
  • Certifications: Food Safety Certification and/or other relevant certifications preferred.