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Food and Beverage Operations Intern
2 months ago
Join the Scottsdale Plaza Resort team as a Food and Beverage Intern and gain hands-on experience in the hospitality industry. As a member of our dynamic team, you will be responsible for providing exceptional service to our guests, supporting the food and beverage operation, and assisting with administrative tasks.
Responsibilities:- Provide floor coverage in the Street Bar and support the back of house culinary, stewarding, and personal dining team as needed.
- Attend BEO meetings to assist in planning and execution of banquet operations.
- Provide clerical support, including editing, printing, and distributing menus and other materials, data entry, and compiling reports from our POS system.
- Act as a host, utilizing our guest reservation system and warmly engaging with our guests to enhance the arrival, dining, and departure experience.
- Answer telephone and email messages and respond accordingly.
- Manage all incoming catering inquiries and distribute.
- Maintain and stay abreast of the latest computer programs and innovations.
- Assist with catering event resumes and distribution.
- Manage BEO distribution and event guarantees.
- Filing of all pertinent correspondence in a timely manner.
- Handle correspondence pertaining to the department.
- Maintain adequate inventory of office supplies.
- Responsible for the smooth operation of the office.
- Type and distribute meeting minutes.
- Maintain trace file as needed.
- Prepare Banquet Event Orders (BEOS) and Group Resumes as needed.
- Greet guests/clients/employees when necessary.
- Attend meetings/training as required by management.
- Must be proficient with Microsoft Office and Delphi FDC.
- High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
- At least 1 year of progressive experience in a hotel or related field preferred.
- College course work in a related field helpful.
- Computer knowledge/skills required.
- Flexible and long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.