Food and Beverage Server

2 weeks ago


Paradise Valley, Arizona, United States Mountain Shadows Full time

About Mountain Shadows:
Mountain Shadows Resort is a premier destination nestled in the picturesque landscape of Scottsdale, Arizona. As part of the Pyramid Global Hospitality family, we prioritize a supportive and inclusive work environment that promotes diversity, growth, and employee wellbeing. Our commitment to a People First culture is evident in our employee development initiatives, comprehensive benefits, and our dedication to fostering meaningful relationships.

Position Overview:
The role of the Restaurant Server is essential in delivering exceptional dining experiences to our guests. This position requires a professional demeanor and impeccable grooming standards, ensuring that every guest enjoys a memorable meal.

Key Responsibilities:

  • Maintain a thorough understanding of service etiquette and adhere to these standards throughout the dining experience.
  • Participate in all scheduled staff meetings and additional training sessions.
  • Understand and comply with all liquor laws and company policies regarding alcohol service.
  • Efficiently manage a five-table station during peak service periods.
  • Be knowledgeable about emergency safety procedures, including the Heimlich maneuver and fire evacuation protocols.
  • Demonstrate proficiency in the micros ordering system and dining room check processing.
  • Know all menu items, including ingredients, preparation methods, and required condiments.
  • Promptly take and expedite guest orders from the kitchen.
  • Complete opening and closing duties as outlined in the side duty list.
  • Assist in clearing tables and preparing for the next service.
  • Process guest checks accurately and finalize transactions according to the method of payment.
  • Polish glassware and silverware in preparation for the next service period.
  • Ensure all unsigned checks are reported to management and follow departmental standards for gratuity distribution.

Qualifications:
The ideal candidate will possess the following skills and abilities:

  • Previous experience in food and beverage service is required.
  • Good physical stamina to lift moderate weights and remain on feet for extended periods.
  • A genuine desire to provide outstanding guest service.
  • Strong interpersonal and communication skills, with a pleasant demeanor to engage effectively with guests.
  • Ability to work collaboratively with team members and maintain a keen attention to detail.
  • Well-groomed appearance in accordance with company standards.
  • Adherence to occupational safety and health practices, including the use of personal protective equipment when necessary.

Legal Requirements:
Completion of County & State Liquor training is mandatory.



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