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Client Support Specialist
2 months ago
Customer Service Representative - Part Time Opportunity
Are you passionate about delivering outstanding customer support and seeking a position with potential for advancement? First Insurance Group is looking for a committed individual to fill the role of Customer Service Representative.
- Uphold the company's mission and sales objectives by ensuring a high standard of customer service while identifying opportunities for cross-selling.
- Implement the Trusted Advisor approach for both internal and external clients.
Key Responsibilities:
- Accurately and efficiently process daily transactions.
- Deliver exceptional service with comprehensive knowledge of all products and services offered.
- Address customer inquiries and resolve issues in a timely and effective manner.
- Identify sales opportunities and connect customers with the appropriate partners.
Qualifications:
- High school diploma or equivalent is required.
- Prior experience in cash handling or customer service is preferred.
Skills and Competencies:
- Strong interpersonal and communication abilities.
- Detail-oriented with the capacity to manage various tasks simultaneously.
- Familiarity with relevant policies and procedures.
- Proficient in operating computer applications and business equipment.
Work Environment:
This position is situated in a professional office setting, providing a conducive work atmosphere.
Physical Demands:
The role involves speaking, standing or sitting for extended periods, and performing tasks requiring manual dexterity.
First Insurance Group is committed to diversity and is an Equal Opportunity Employer.
*Please be aware that this job description may be subject to modifications in duties and responsibilities without prior notice. Reasonable accommodations are available for individuals with disabilities.*
