Desktop Support Specialist

1 day ago


Fort Wayne, Indiana, United States Virtual Service Operations Full time
Opportunity

Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Fort Wayne, Indiana.

This role offers a unique opportunity to work with a great client and be part of our growing relationship. As a Desktop Support Specialist, you will be responsible for providing workstation software break-fix support, IMAC - PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client center (tech bar) support, IT service management updates, and other client support duties needed to maintain workstation operations and customer satisfaction.

Qualifications
  • Previous working experience in desktop support is desired, however, training will be provided for all entry-level new hires.
  • Knowledge of PC imaging.
  • Experience with change management and incident management.
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink, and Secure Disk Wipe.
What is Important to Us

We are looking for an excellent communicator in writing and speaking, with the ability to work independently but also value teamwork. You should have excellent problem-solving skills and be looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. We seek a community of virtue-centered co-workers and clients.

What We Offer

As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. We take pride in taking care of our employees, offering a wide variety of benefits for eligible employees related to health, retirement, professional development, and more.



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