Medical Support Specialist

4 weeks ago


Fort Wayne, Indiana, United States Meridian Health Full time
Medical Support Specialist

At Meridian Health Services, we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing administrative support to our Primary Care office in Fort Wayne, IN. Your expertise and professionalism will be essential in maintaining a professional, customer-focused environment.

Key Responsibilities:
  • Communication (verbal and written) and consultation with all center staff, clients, and the general public.
  • Answering incoming telephone calls, scheduling/rescheduling appointments for primary care and behavioral providers, taking messages, and/or routing to appropriate extension.
  • Collecting patient co-pays and payments at registration and general cashier duties.
  • Retrieving medical records from outside providers and creating medical record charts for new patients. Maintaining a working knowledge of release of information procedures per Meridian policies and procedures.

Requirements:
  • High School diploma or equivalent required.
  • Two years secretarial/office experience preferred.
  • Previous experience in a medical setting strongly preferred.
  • Computer proficiency and ability to type and/or use computer in order to complete data entry and telephone duties.
  • Strong communication skills (both verbal and written).
  • Ability to organize, prioritize, and manage multiple tasks.
  • Strong interpersonal skills and ability to maintain confidentiality.

Why Choose Meridian:
  • Unique Mission - Innovative leader in integrated care and whole person health.
  • Generous PTO and Paid Holidays.
  • Opportunities for advancement.
  • Comprehensive Benefit Package.
  • 401k with Company match.
  • Professional development funds for Licensure and Continuing Education.
  • Personal Wellness and Financial Wellness Programs.

Drug screen, TB test, extensive background check, and fingerprinting are required of all Meridian employees. Meridian Health Services recommends that all individuals who join Meridian have a flu shot and Covid vaccination to further protect our staff and the patients we serve. We also adhere to Covid-related protocol including wearing masks, social distancing, and sanitizing.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and also participates in E-Verify.

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