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Restaurant Shift Manager

2 months ago

San Francisco, California, United States Shake Shack Full time

Restaurant Shift Manager / Team Lead

About the Role

We are seeking a highly skilled and experienced Restaurant Shift Manager / Team Lead to join our team at Shake Shack. As a key member of our operations team, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Lead a team of restaurant staff to achieve sales targets and deliver exceptional customer service
  • Manage restaurant operations, including inventory management, staff scheduling, and customer complaints
  • Develop and implement strategies to improve sales growth and customer satisfaction
  • Collaborate with other departments to ensure seamless execution of company initiatives
  • Provide coaching and training to staff to improve performance and retention

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Requirements

  • 2+ years of experience in a restaurant management role
  • Proven track record of sales growth and customer satisfaction
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

Why Shake Shack?

We are a fast-growing and dynamic company that values our employees and customers. We offer a competitive salary and benefits package, opportunities for career growth and professional development, and a collaborative and dynamic work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.