Customer Engagement Specialist
1 week ago
Customer Engagement Specialist
This position encompasses a variety of customer service tasks, including welcoming patrons, managing merchandise, providing essential information, and ensuring a delightful shopping experience. Key duties include:
- Securing merchandise with appropriate safety measures
- Coordinating with vendor representatives
- Delivering exceptional customer service
- Facilitating license sales and managing loyalty programs
- Maintaining product knowledge
- Adhering to company protocols
Experience/Qualifications:
- Minimum requirement: high school diploma or equivalent
Knowledge, Skills, and Abilities:
- Ability to perform calculations and handle transactions
- Strong communication abilities
- Capability to build and sustain relationships
- Proficient in operating a Point of Sale system
Physical Requirements:
- Ability to stand and walk for extended periods
- Repetitive motion tasks
- Occasional climbing or descending ladders
- Light lifting and moving of items
Benefits Overview:
Enjoy discounts on retail products, dining, resorts, and attractions. Benefits include dental and vision coverage, 401k plans, paid holidays, vacation time, and more.
The company is committed to equal opportunity employment, and reasonable accommodations are available for individuals with disabilities.
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