Client Support Specialist

2 weeks ago


SuitlandSilver Hill, Maryland, United States Total Care Services, Inc. Full time
Client Support Specialist - Community Services Coordination

Total Care Services, Inc. is seeking compassionate professionals to become part of our team as Client Support Specialists within our Community Services Coordination initiative. This non-profit organization provides healthcare solutions, programs, and a competitive compensation package that includes a yearly salary of $60,000 along with outstanding benefits:

  • Participation in the Public Service Loan Forgiveness (PSLF) Program for potential loan forgiveness

As a Client Support Specialist, your responsibilities will include:

  • Working collaboratively with clients and their families to assess needs and establish objectives
  • Providing guidance on available community resources
  • Empowering clients to make knowledgeable decisions
  • Facilitating access to service delivery systems
  • Ensuring that services align with clients' requirements

Work Environment: This is a hybrid role, allowing for remote work combined with local community visits. Necessary equipment will be provided.

Work Schedule: Enjoy flexible working hours from 8:30 AM to 5:00 PM, Monday through Friday.

Qualifications:

  • Genuine passion for supporting clients
  • Advocacy for individuals with disabilities
  • Demonstrated experience in Case Management
  • Ability to maintain billable hours
  • Strong communication and organizational skills
  • Proficiency with technology
  • 1 to 3 years of Clinical Case Management experience
  • Bachelor's degree in human services or a related discipline
  • Valid driver's license, insurance, and a safe driving record are required
  • Must be fully vaccinated and meet pre-employment criteria

Total Care Services, Inc. is committed to promoting equal employment opportunities and fostering diversity within the workplace.

Benefits Include:

  • 401(k) plan
  • Accidental Death & Dismemberment (AD&D) insurance
  • Dental coverage
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Loan forgiveness options
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision coverage


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