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Client Support Specialist

2 months ago

Silver Spring, Maryland, United States Maverick Marketing Full time

Join Our Team as a Full-Time Entry-Level Client Support Specialist:

Maverick Marketing is a progressive business management firm that prioritizes the well-being of our team members. We are proud of our inclusive culture that embraces professionals from diverse backgrounds. This variety within our Client Support Specialist team has greatly enhanced our workplace environment. We foster a familial atmosphere where every voice is valued and diversity is celebrated. Our commitment to training and development for our Client Support Specialists is substantial. We seek an enthusiastic entry-level candidate who enjoys engaging with customers and collaborating with colleagues. The ideal Entry-Level Client Support Specialist will possess a genuine passion for people, a strong desire for success, and a commitment to delivering an exceptional customer experience consistently.

Key Responsibilities After Training:

  • Proactively reach out to customers, offering friendly and informative responses to their product inquiries.
  • Address challenging customer questions while maintaining a positive and solution-oriented attitude.
  • Master our sales strategies, effectively managing consumer negotiations to achieve high closing rates and customer loyalty.
  • Facilitate the creation of purchase orders and assist in the onboarding process for clients and consumers.
  • Generate new accounts and ensure timely responses to all inquiries related to account management.
  • Actively engage in further training and opportunities for skill enhancement.