Client Support Specialist

7 days ago

Silver Spring, Maryland, United States 5HM Hub International Texas Full time

About 5HM Hub International Texas

In a rapidly changing world, 5HM Hub International Texas advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

We are the perfect fit if you:

  • have a desire to help others protect their future
  • have an entrepreneurial spirit and are challenged by the opportunity to grow the business
  • are focused on learning and development to enhance your industry knowledge and expertise
  • are a self-starter willing to invest time and energy to learn the technical aspects of our business
  • believe in integrity and building success by developing relationships with others

Summary:

5HM Hub International Texas's Client Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry's top talent to help guide and support our customer's needs and provide them with innovative solutions.

As the Assistant Account Manager for 5HM Hub International Texas, you will assist with the following:

  • certificates of insurance
  • policy changes
  • gathering renewal information
  • general account assistance as needed

Candidate will work closely with the office manager and producers. This position will require meeting daily production standards, goals and service commitments.

Responsibilities:

  • Providing service work as needed on a daily basis. Including but not limited to the following: certificates of insurance, policy changes and client payments.
  • Interacting with clients at a professional level.
  • Completing all assigned tasks or projects, as needed.
  • Identifying areas of needed improvement while in the process of entering insurance documentation into the management system and making immediate supervisor aware either verbally or in writing of the need.
  • Maintaining accurate training materials at his/her workstation to ensure adherence to policies and procedures in relations to the company, area and clients.
  • Other job responsibilities as assigned by management.

Requirements:

  • Detail oriented.
  • Ability to work in fast-paced, multiple tasking environment
  • Prior data processing experience, preferred.
  • Strong communication skills.
  • High school diploma or equivalent required.

Why Choose 5HM Hub International Texas?

Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At 5HM Hub International Texas, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

Department: Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

5HM Hub International Texas is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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