Healthcare Front Desk Associate

2 weeks ago


Phoenix, Arizona, United States Serenity Healthcare Full time
Job Summary

Serenity Healthcare is seeking a skilled and compassionate Healthcare Receptionist to provide exceptional patient experiences in our Chandler, AZ office. As a key member of our team, you will be responsible for creating a welcoming and supportive environment for our patients, ensuring their needs are met, and providing top-notch customer service.

Key Responsibilities
  • Update and verify patient information accurately and efficiently.
  • Build rapport with patients, remembering their names, interests, and stories to create a personalized experience.
  • Address patient concerns, provide support, and demonstrate empathy and compassion.
  • Rotate through various office tasks, ensuring a smooth and seamless patient journey.
Requirements
  • High School Diploma or equivalent.
  • Excellent verbal and written communication skills, with basic math skills.
  • Proven ability to multitask in a fast-paced environment.
  • 1+ year of full-time customer service experience, reception, or personal customer service industry.
About Serenity Healthcare

Serenity Healthcare is a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for our patients. We are committed to delivering exceptional patient experiences and pushing the boundaries of healthcare innovation.

Work Environment: Our office is open Monday-Friday, 6 am-8 pm, and Saturday, 7 am-7 pm. This position requires a criminal background check upon hire.


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