Front Desk Associate

2 weeks ago


Phoenix, Arizona, United States Mountainside Fitness Full time
Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Attendant to join our team at Mountainside Fitness. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our fitness centers.Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to their needs and requests in a timely and professional manner.
  • Check in guests, manage membership transactions, and maintain accurate records.
  • Communicate effectively with members, guests, and staff to ensure seamless operations and resolve any issues that may arise.
  • Maintain a clean and organized front desk area, ensuring a safe and welcoming environment for all.
  • Collaborate with other team members to achieve sales and membership goals, promoting our services and amenities to members and guests.
Requirements
  • Previous experience in customer service, front desk, or a related field is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport with members and guests.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
  • CPR certification is required within 30 days of starting, with sponsorship provided by Mountainside Fitness.
About UsMountainside Fitness is the largest locally owned health club chain in Arizona, with 21 fitness centers and over 100,000 active members. We offer a dynamic and supportive work environment, with opportunities for growth and development.
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