Human Resources Coordinator

2 weeks ago

Chicopee, Massachusetts, United States Callaway Golf Full time
About Callaway Golf

Callaway Golf is a leading manufacturer of premium golf clubs, balls, performance gear, and accessories worldwide. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward. We're seeking a highly responsible Human Resources Coordinator to join our team in Chicopee, MA.

Job Overview

This position is responsible for providing outstanding customer service and knowledgeable assistance to all internal and external customers in an effort to make a positive Human Resources experience in support of the Callaway Golf Employer of Choice Culture. This is a highly responsible position, requiring an advanced and broad-based knowledge of general HR concepts. The successful candidate will help maintain employee files, generate/process forms, provide information to employees on various matters, and drive effective HR processes throughout the organization while administratively supporting the HR Business Management team.

Key Responsibilities
  • Works with the HR Team and Managers, communicating with internal and external customers at all levels.
  • Facilitates new hire onboarding, conduct pre-employment checks, relocation process, and orientation for internal transfers and new hires.
  • Assists with recruiting for associates, including resume screening, phone screens, interviewing, new hire paperwork, and reference checking.
  • Manages and directs complex and long-term projects to completion, which may include influencing peers.
  • Coordinates appropriate project planning tasks, including resource allocation, task assignment, and progress monitoring.
  • Drafts policies, programs, or procedures and works to finalize with the help of HR staff.
  • Conducts new hire orientation and other presentations as needed.
  • Utilizes data from reports and makes recommendations.
  • Assists with employee relations and partners with HR Business Manager.
  • Answers questions related to HR policies and procedures.
  • Supports employee engagement initiatives and activities for the entire facility.
  • Tracks employee training records and compliance with mandatory training requirements.
  • Conducts exit interviews.
  • Serves as the primary point of contact for onsite employees regarding payroll and benefits concerns, providing prompt support and assistance with inquiries related to compensation, PTO, and health insurance.
  • Works closely with the Payroll and Benefits teams to address and resolve employee issues, ensuring clear communication and timely resolutions to discrepancies or concerns.
  • Supports, executes, and administers Collective Bargaining Agreement.
Requirements
  • Minimum 2 years previous experience in fast-paced HR support role.
  • Bachelor's Degree or other college-level education required.
  • Completion of HR certificate a plus, or equivalent knowledge.

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