Operations Manager for Central Region CBHC

7 days ago


Chicopee, Massachusetts, United States Center for Human Development Full time
Operations Manager Job Description

At Center for Human Development (CHD), we are committed to promoting, enhancing, and protecting the dignity and welfare of people in need. We are seeking an experienced Operations Manager to join our team in Springfield, MA.

Key Responsibilities:
  • Oversee administrative staff and front office functioning
  • Review and assist in correcting Southern Region Unbilled and Held Claims
  • Review authorizations of all service lines for accuracy and collaborate with Southern Region supervisors to correct any issues discovered
  • Ensure all benefits assignments are entered correctly in the electronic health record (EHR) and identify and resolve any missing information
  • Run and analyze all necessary reports to complete weekly and monthly reporting out to the state
  • Monitor all internal and external referrals for accuracy
  • Responsible for workflow management and oversight of all payment for services rendered, including co-pays, self-pay, and batching
  • Reviews and reports to leadership on productivity data and works with leadership to identify, develop, and execute corrective trainings
  • Maintains in-depth data tracking to support improvements across programs
  • Attends weekly, monthly meetings, and trainings
  • Oversee successful scheduling of services across region
Requirements:
  • Bachelor's Degree, Business school graduate preferred
  • Prior experience in billing and working with medical records
  • Must be well organized, with attention to detail and strong verbal and written skills
  • Must be able to type standard letters and complete typewritten forms with accuracy and computer skills
  • Ability to understand and follow confidentiality protocols
  • Knowledge of services provided and additional resources
Success Factors:
  • Display personal reliability, flexibility, critical thinking, creative problem solving, teamwork, and thoughtful decision-making
  • Have attention to time and detail
  • Be a highly organized, self-motivated, and independent leader
  • Pleasant and welcoming phone manner
  • Maintain confidentiality protocols
  • Able to maintain professional relationships with co-workers, clients/client families, outside agencies, and insurance carriers

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for human services, we encourage you to apply today.



  • Chicopee, Massachusetts, United States Center for Human Development Full time

    {"h1": "Operations Manager for Central Region CBHC", "p": "At Center for Human Development (CHD), we are committed to providing high-quality human services that promote dignity and welfare. As an Operations Manager, you will oversee administrative staff and front office functions, ensuring seamless day-to-day operations. Your responsibilities will include...


  • Chicopee, Massachusetts, United States Center for Human Development Full time

    Operations Manager Job DescriptionCenter for Human Development (CHD) is seeking an experienced Operations Manager to oversee the administrative staff and front office functions at our CBHC Appleton and State Street location in Springfield, MA.Key Responsibilities:Oversee the administrative staff and ensure efficient front office functioning.Review and...

  • Clinical Therapist

    2 weeks ago


    Chicopee, Massachusetts, United States Center for Human Development Full time

    Seeking Skilled Clinicians for Chicopee ClinicCHD Chicopee Outpatient Behavioral Health Clinic is currently hiring part-time and full-time clinicians to join our team. We are seeking Master's level licensed or license-eligible clinicians to work with both child and adult populations.Key Responsibilities:Provide high-quality outpatient behavioral health...

  • Clinical Professional

    3 weeks ago


    Chicopee, Massachusetts, United States Center for Human Development Full time

    Seeking Clinicians for Chicopee ClinicWe are seeking Master's level licensed or license eligible clinicians to join our team at the Chicopee Clinic, working with both child and adult populations.Available PositionsVarious positions are available depending on your specialty. If you are interested in learning more about this opportunity, please inquire...

  • IT Operations Manager

    3 weeks ago


    Chicopee, Massachusetts, United States Top Prospect Group Full time

    Job Title: IT ManagerWe are seeking an experienced and dynamic IT Manager to oversee IT operations, manage a team of technicians, and ensure the delivery of high-quality IT services to our clients.Key Responsibilities:Lead the end-to-end IT service delivery for multiple clients, ensuring compliance with Service Level Agreements (SLAs) and overall client...


  • Chicopee, Massachusetts, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow and a positive patient experience.Key ResponsibilitiesManage pharmacy workflow and ensure timely completion of...


  • Chicopee, Massachusetts, United States HHB Restaurant Recruiting Full time

    Job OverviewHHB Restaurant Recruiting is seeking an exceptional Restaurant Director of Operations to lead our team in Springfield, MA. As a key member of our management team, you will be responsible for overseeing daily operations, staff management, and customer experience.Key ResponsibilitiesStaff Management: Lead and develop a high-performing team of...


  • Chicopee, Massachusetts, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow, and providing exceptional customer service.Key ResponsibilitiesManage and supervise pharmacy technicians,...


  • Chicopee, Massachusetts, United States Domino's Pizza LLC Full time

    Job Title: Assistant ManagerCompany DescriptionJob SummaryWe are seeking a highly motivated and organized Assistant Manager to join our team at Domino's Pizza LLC. As an Assistant Manager, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our team members are trained and...


  • Chicopee, Massachusetts, United States Lumibird Photonics USA, Inc. Full time

    Position OverviewSalary Range: $115,000 - $135,000Lumibird Photonics USA Inc. is committed to fostering a diverse and inclusive workplace.ROLE SUMMARY:The Technical Operations Manager is tasked with overseeing and directing all Mechanical, Electrical, and Software Engineering functions to ensure projects are completed efficiently and within budget.MANAGEMENT...

  • Shift Manager

    2 weeks ago


    Chicopee, Massachusetts, United States McDonald's Full time

    About the RoleWe are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive a fast, accurate, and friendly experience every visit.Key ResponsibilitiesSupervise and manage a team of Crew...

  • Assistant Manager

    2 weeks ago


    Chicopee, Massachusetts, United States Center for Human Development Full time

    **Job Opportunity at Center for Human Development****Job Title:** Assistant Manager**Job Summary:** We are seeking a dedicated and compassionate Assistant Manager to provide support to individuals living in an intensive residential setting. The ideal candidate will have experience working with individuals with mental illness and co-occurring behavioral...


  • Chicopee, Massachusetts, United States FedEx Full time

    About FedExWhen you need a package delivered, look no further than FedEx. As a leading logistics and transportation company, FedEx promises to be your delivery assistant in a rapidly changing world. With a wide range of businesses under its brand, you can expect to find FedEx office locations near you.Our ServicesWe offer a variety of delivery service...

  • Pipefitter Specialist

    4 weeks ago


    Chicopee, Massachusetts, United States Notch Mechanical Full time

    Exciting Career Opportunities at Notch Mechanical ConstructorsWe are seeking highly skilled and licensed Pipefitters to join our team in Western MA. As a leading industrial mechanical contractor, we serve advanced technology manufacturers, bioprocess, pharmaceutical, power generation, and central utility facilities in the southern New England region.About...

  • Operations Director

    2 weeks ago


    Chicopee, Massachusetts, United States ServiceNet Full time

    Job Title: Director of OperationsServiceNet is seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our administrative team, you will provide support functions to our residential programs and ensure the smooth operation of our services.Key Responsibilities:Provide support, guidance, and quality assurance to our...


  • Chicopee, Massachusetts, United States Restaurant Depot Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Warehouse Operations Specialist to join our team at Restaurant Depot. As a HiLo Driver, you will play a critical role in ensuring the smooth operation of our warehouse.Key Responsibilities:Warehouse Operational Procedures: Assist in sorting, loading, and unloading activities related to product...


  • Chicopee, Massachusetts, United States Center for Human Development Full time

    Program Site Supervisor Job Category:We are seeking a highly motivated and dynamic individual to join our team as a Program Site Supervisor in a Group Living Environment (GLE) that assists up to four residents in various daily living skills and activities.Key Responsibilities:Motivate and collaborate with residents to help them achieve their individual...

  • Forklift Operator

    2 weeks ago


    Chicopee, Massachusetts, United States The MH Group LLC Full time

    Job SummaryWe are seeking a skilled Forklift Operator to join our team at The MH Group LLC. The successful candidate will be responsible for safely and efficiently loading and unloading freight, ensuring accurate inventory control, and maintaining a clean and organized work environment.Key ResponsibilitiesLoading and Unloading: Safely load and unload various...


  • Chicopee, Massachusetts, United States Cardinal Health Full time

    Warehouse Associate Job DescriptionAt Cardinal Health, we're seeking a highly organized and detail-oriented Warehouse Associate to join our team.Key Responsibilities:Manage inventory levels by accurately counting and organizing medical supplies.Operate forklifts and other equipment to safely transport materials throughout the warehouse.Assist with receiving,...

  • Restaurant Manager

    7 days ago


    Chicopee, Massachusetts, United States Bowlero Corporation Full time

    Restaurant Manager Job DescriptionAt Bowlero Corporation, we're seeking a highly skilled Restaurant Manager to join our team. As a Restaurant Manager, you'll be responsible for overseeing the day-to-day operations of our entertainment center, ensuring exceptional guest experiences, and driving sales growth.Key Responsibilities:Lead a team of hourly staff to...