Quality Management Supervisor
7 days ago
Hennepin County, MN is seeking a highly skilled and experienced Quality Management Supervisor to join our team. As a key member of our healthcare services department, you will be responsible for overseeing the Healthcare Effectiveness Data and Information Set (HEDIS) and Consumer Assessment of Healthcare Providers and Systems (CAHPS) programs.
Key Responsibilities- Lead and manage the HEDIS and CAHPS programs, ensuring compliance with regulatory requirements and industry standards.
- Develop and implement strategies to improve healthcare quality and patient outcomes.
- Collaborate with healthcare providers, stakeholders, and internal teams to achieve quality management goals.
- Provide training, mentoring, and coaching to staff members to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Develop and share HEDIS and CAHPS reporting with internal and external stakeholders.
- Assist in the budget preparation and development/monitoring of the Quality Management department goals and objectives.
- Eight years or more of experience in general administrative work related to the management of departmental/organizational operations, nursing, clinical management, information systems or in a specialty area appropriate to the position.
- Bachelor's degree or higher in public administration, business administration, nursing, information systems, or other field appropriate to the position.
- Experience performing supervisory functions such as hiring, training, coaching, and mentoring staff.
- Experience working with regulatory agencies (e.g., Minnesota Department of Health and Minnesota Department of Human Services).
- Experience using a variety of health and data related software such as electronic medical record systems and HEDIS databases.
Hennepin County is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety, and quality of life for our residents and communities. We are committed to serving residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all.
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