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About Quality Tech Services, LLC
Quality Tech Services, LLC is a leading provider of critical end-of-line services for medical device OEMs, offering finished device assembly, packaging, and sterilization management. With a strong focus on quality and customer satisfaction, we strive to make a positive impact on people's lives.
Our Mission
We aim to make it easier for products to reach patients by providing efficient and reliable services. Our values of Integrity, Collaboration, Communication, and Leadership guide our actions and decisions.
Responsibilities
The Supervisor I will be responsible for directing and coordinating manufacturing processes and staff to ensure production objectives are achieved at the lowest cost consistent with customer delivery and quality requirements. This role will drive continuous improvement to the methods of manufacturing and ensure a safe and procedural compliant work environment.
Key Responsibilities
- Maintain work flow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments
- Ensure the production schedule is attained and issues are resolved in a timely manner
- Maintain quality and safety by establishing and enforcing standards
- Manage employee performance to include communicating and delivering annual performance goals, annual performance reviews, employee recognition, training, and development, coaching and counseling
- Lead staff through visual metrics and tiered accountability meetings
- Monitor staffing levels and partners with Human Resources on talent management initiatives
- Enforce company standards by following and enforcing policies and procedures
- Complete special projects as needed
- Drive process improvements in quality, delivery, inventory, and safety procedures
- Ensure work instructions, set up sheets, and checklists are used and understood
- Enter production information into the ERP system on a timely basis
- Support and comply with the company Quality System, ISO, and medical device requirements
- Read, understand, and follow work instructions and standard work
- Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
- Understand customer needs and the core business markets we serve
- Ensure business systems are implemented, maintained, and functioning properly
- Participate in required company meetings
- Maintain an organized work area (5S)
- Participate in the Operational Excellence Program
- Other duties as assigned
Qualifications
The ideal candidate will have:
- 3+ years of experience leading processes and teams in a manufacturing environment
- Review related manufacturing paperwork for accuracy
- Ability to consistently achieve short and long-term business results
- Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher, Teams)
- Clear and effective verbal and written communication skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced team environment
- Ability to prioritize and multitask
- Clear and effective verbal and written communication skills; comfortable speaking in front of people/groups
- Able to work independently, taking initiative, and following up on issues or concerns
- Ability to consistently achieve short and long-term business results
- Experience with progressive discipline
Preferred Knowledge, Skills and Abilities
The following qualifications are preferred:
- Associate Degree in a Business or Technical field
- Lean Practitioner Certification
- Supervisory Certificates
- Functional experience
- Quality and/or Operational Excellence training such as Lean, Six-Sigma, ASQ-CQE, etc
- Working knowledge of ISO 9001/13485
- Mechanical Aptitude
- Continuing Education; including participation in local chapters, associations, and/or organizations
- Current or previous contract manufacturing experience preferred
Benefits
Quality Tech Services, LLC offers a comprehensive benefits package to its employees, including medical, dental, vision, and life insurance options. Employees are also automatically enrolled in the company's 401(k) retirement plan and are eligible for paid time off (PTO), holiday pay, and short-term disability insurance. Additional benefits include:
- Employee Referral Bonus (up to $1,500 depending on position)
- Micro Market On-Site
- Free Parking
- Employee Appreciation Events
- Volunteer Opportunities
- Training and Development opportunities
- Tuition Reimbursement
- Annual Flu Vaccination Clinics
What It's Like to Work for Quality Tech Services, LLC
We pride ourselves on our culture and work environment, which is characterized by a sense of community and teamwork. Our employees are passionate about quality and customer satisfaction, and we strive to make a positive impact on people's lives. If you're looking for a challenging and rewarding career opportunity, we encourage you to explore the many benefits of working for Quality Tech Services, LLC.
