Quality Assurance Audit Supervisor

3 days ago

Minneapolis, Minnesota, United States U.S. Bank Full time

**Job Summary**

U.S. Bank is seeking a highly skilled Quality Assurance Audit Supervisor to join our Chief Administrative Office (CAO) Risk Management team. As a key member of our team, you will be responsible for testing staff supervision, training of lower-level and/or new team members to ensure Business Line Quality Assurance (BLQA) program integrity and execution.

**Key Responsibilities**

  • Lead design assessment of the Risk and Control Self-Assessment (RCSA)/Enterprise Control and Risk Assessment (ECRA)/Enterprise Financial Crimes Compliance (EFCC) controls to determine whether they adequately mitigate the related risk(s).
  • Identify gaps in the control environment and inform Business Line (BL) process owners of the proposed solutions, as applicable.
  • Design testing strategies, lead process inquiries, walkthroughs, and procedure review to support development/design of QA testing workpapers.
  • Directly supervise the performance of QA Analyst(s) work against program criteria. Review testing documentation to ensure quality and that conclusions reached are properly supported.
  • Lead advanced QA tests, analyze evidence of control performance against internal program-defined methodology, applicable policies, and guidelines.
  • Lead test result discussions with BL and Risk partners, including exceptions vetting, root cause assessment, exposure evaluation, recommendations, and/or required remediation activities.
  • Present process improvement proposals to reduce the risk of control failure and/or drive process efficiency.
  • Perform or lead validation reviews targeted to assess the adequacy and sustainability of management corrective actions to address BLQA recommendations, resolve findings or issues identified in the previous testing.

**Requirements**

  • Bachelor's degree, or equivalent work experience.
  • Typically more than six years of applicable experience.

**Preferred Skills/Experience**

  • Advanced knowledge of audit/quality assurance/risk management methodology.
  • Experience in leading audits, reviewing audit/QA control testing and issue validation documentation, supervising, coaching, and providing guidance to less experienced team members.
  • Experience in control testing planning, plan monitoring, and testing results reporting.
  • More than 3 years of experience supervising QA activities and testing projects.
  • Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business.
  • Considerable understanding of the business line's operations, products/services, systems, and associated risks/controls.
  • Thorough knowledge of Risk/Compliance/Audit competencies.
  • Strong analytical, process facilitation, and project management skills.
  • Effective presentation, interpersonal, written, and verbal communication skills.
  • Effective relationship building and negotiation skills.
  • Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.
  • Applicable professional certifications.

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