Customer Service Representative

1 week ago


Pomona, California, United States LERETA Full time
Job Summary

The Call Center Representative is a key member of our team, responsible for providing exceptional customer service to homeowners, lenders, and third-party callers. This role requires a high level of professionalism, courtesy, and accuracy in responding to inquiries regarding property tax matters.

Key Responsibilities
  • Process a high volume of incoming routine calls and provide responsive assistance to customers.
  • Initiate and follow up on task research for tax liens, sales, delinquent taxes, duplicate tax payments, and proof of payment.
  • Communicate status of assignments to the Lead or Supervisor and ensure customer SLAs are maintained.
  • Perform other duties as assigned based on the needs of the department.
Requirements

This role requires a strong customer service background, excellent communication skills, and the ability to work in a fast-paced environment. The ideal candidate will be able to provide accurate and timely responses to customer inquiries, while also maintaining a high level of professionalism and courtesy.

Salary Range: $15.41 - $19.26

Equal Opportunity Employer: LERETA is an equal opportunity employer and welcomes applications from diverse candidates.



  • Pomona, California, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider joining the U-Haul team as a Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused individual to join...


  • Pomona, California, United States TEKsystems Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound calls, and making outbound calls to resolve customer inquiries and issues.Key...


  • Pomona, California, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide...


  • Pomona, California, United States Dynamic Office & Accounting Solutions Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and personable Customer Service Representative to join our team at Dynamic Office & Accounting Solutions. As a key member of our customer-facing team, you will be responsible for providing top-notch service to our clients, ensuring their needs are met, and exceeding their...


  • Pomona, California, United States John Edgar - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of Barney Storms - State Farm Agent, you will play a key role in providing exceptional service to our customers and helping them achieve their insurance goals.Responsibilities:Establish and maintain...


  • Pomona, California, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key ResponsibilitiesProvide exceptional customer service,...


  • Pomona, California, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopWe are seeking a skilled Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer experiences by:Greeting guests and providing a warm welcomeAnswering phone calls and taking ordersDelivering orders and ensuring guest...


  • Pomona, California, United States Dynamic Office & Accounting Solutions Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Dynamic Office & Accounting Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesRespond to incoming...


  • Pomona, California, United States TEKsystems Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and resolving customer inquiries in a timely and professional manner.Key Responsibilities:Handle...


  • Pomona, California, United States Abbott Full time

    About AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.Job SummaryWe are seeking a highly skilled Customer Service...


  • Pomona, California, United States Transdev Full time

    About the Role:Transdev is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key Responsibilities:Answer incoming calls and...


  • Pomona, California, United States Sparibis Full time

    Job Title: Customer Service AnalystWe are seeking a highly skilled Customer Service Analyst to join our team at Sparibis LLC. As a key member of our team, you will be responsible for delivering exceptional customer service and driving revenue growth.Key Responsibilities:Support Field Sales Team Members in providing quotes, proposals, and contract...


  • Pomona, California, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...


  • Pomona, California, United States Sparibis Full time

    Job Title: Customer Service AnalystLocation: Onsite in Pomona, CA (Remote during COVID)Years Experience: 3 Years +Education: Bachelors Degree or equivalent preferred. An associate degree or significant relevant experience is required.Job SummaryThe Customer Service Analyst will work to achieve or exceed revenue objectives for assigned accounts. Ensuring...


  • Pomona, California, United States Sparibis Full time

    {"**Job Title:** Customer Service Analyst**Job Summary:**We are seeking a highly skilled Customer Service Analyst to join our team at Sparibis LLC. As a key member of our sales team, you will be responsible for achieving revenue objectives for assigned accounts executives.**Key Responsibilities:*** Support field sales team members in providing quotes,...


  • Pomona, California, United States TMT Communications Full time

    Job OverviewTMT Communications is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesDevelop a deep understanding of our clients' products and services to effectively...


  • Pomona, California, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopWe're looking for a talented Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant team, you'll be responsible for delivering exceptional service to our guests, ensuring they have a positive and authentic experience every time they visit.Key Responsibilities:Act as the face and voice...


  • Pomona, California, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider becoming a U-Haul Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as...


  • Pomona, California, United States Local Hiring Firm Full time

    Unlock Your Potential in Customer Service and SalesWe are seeking a creative and innovative individual to join our Customer Service and Sales Department at Local Hiring Firm. As a premier agency specializing in delivering telecommunication results for AT&T, we offer a dynamic and challenging environment for those who want to make a difference.Key...


  • Pomona, California, United States Nordic Intermodal Full time

    About Nordic IntermodalNordic Intermodal, LLC is a leading provider of Drayage services in Southern California, committed to delivering exceptional customer satisfaction and professionalism in all aspects of our operations.Job SummaryWe are seeking an entry-level, full-time Customer Service Representative to join our team in Pomona, CA. As a key member of...