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Customer Service Ambassador
2 months ago
TMT Communications is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Key Responsibilities- Develop a deep understanding of our clients' products and services to effectively communicate their benefits to customers
- Manage customer interactions, processed orders, and service schedules with precision and attention to detail
- Take initiative to resolve customer issues and concerns in a timely and professional manner
- Maintain a positive and professional attitude, demonstrating trustworthiness and hospitality towards customers and colleagues
- Lead a team of Junior Customer Service Representatives and provide guidance and support as needed
- High school diploma or equivalent required
- At least one year of experience in customer service or a related field, such as hospitality
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Passion for delivering exceptional customer experiences and driving sales growth
TMT Communications is committed to providing our employees with a collaborative and supportive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.
Join our team and become a part of a dynamic and customer-focused organization that values excellence and innovation.