Customer Service Representative

5 days ago


Pomona, California, United States U-Haul Full time
U-Haul Customer Care Representative Job Description

Are you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider joining the U-Haul team as a Customer Care Representative.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our customers, ensuring that they have a positive experience with U-Haul.

Responsibilities
  • Operate a flatbed truck and transport U-Box containers to and from customers' homes and businesses.
  • Load and unload storage containers for delivery.
  • Participate in ongoing continuous U-Haul education through U-Haul University.
  • Provide excellent customer service to our customers, ensuring that they have a positive experience with U-Haul.
Requirements
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or chemicals.

May be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs.

Assisted or unassisted.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.



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