Service Representative
1 week ago
We are seeking a highly skilled Customer Service Advisor to join our Jiffy Lube #1160 team. As a Customer Service Advisor, you will play a pivotal role in delivering exceptional customer experiences. You will need to possess a deep understanding of our products and services, communicate effectively with customers, and offer tailored solutions to meet their automotive needs.
Key Responsibilities:
- Develop and promote Jiffy Lube products and services to customers
- Accurately assess customer needs and provide updates throughout the service
- Offer personalized solutions to ensure customer satisfaction
- Provide unbiased advice on manufacturer recommendations
Requirements:
- Demonstrate exceptional customer service skills
- Ability to suggest and achieve sales and service targets
- Enjoy engaging with customers to resolve any issues
- Have expertise in vehicle safety regulations and maintenance
- Ability to communicate effectively with customers and team members
- Maintain a clean and professional service center
- Previous experience in retail, restaurants, or hospitality is a plus
Physical Demands:
- Stand on feet for extended periods on hard surfaces
- Work in varying temperature and noise conditions
- Operate various equipment and lift up to 50 pounds
- Perform physical tasks such as bending, twisting, and lifting
- Possess a valid driver's license
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