Service Representative

1 week ago


Chicago, Illinois, United States Jiffy Lube #1160 Full time
About the Role:

We are seeking a highly skilled Customer Service Advisor to join our Jiffy Lube #1160 team. As a Customer Service Advisor, you will play a pivotal role in delivering exceptional customer experiences. You will need to possess a deep understanding of our products and services, communicate effectively with customers, and offer tailored solutions to meet their automotive needs.

Key Responsibilities:

  • Develop and promote Jiffy Lube products and services to customers
  • Accurately assess customer needs and provide updates throughout the service
  • Offer personalized solutions to ensure customer satisfaction
  • Provide unbiased advice on manufacturer recommendations

Requirements:

  • Demonstrate exceptional customer service skills
  • Ability to suggest and achieve sales and service targets
  • Enjoy engaging with customers to resolve any issues
  • Have expertise in vehicle safety regulations and maintenance
  • Ability to communicate effectively with customers and team members
  • Maintain a clean and professional service center
  • Previous experience in retail, restaurants, or hospitality is a plus

Physical Demands:

  • Stand on feet for extended periods on hard surfaces
  • Work in varying temperature and noise conditions
  • Operate various equipment and lift up to 50 pounds
  • Perform physical tasks such as bending, twisting, and lifting
  • Possess a valid driver's license


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