Customer Service Representative
3 days ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Lineage Logistics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Process customer orders and track product availability
- Resolve customer issues and concerns in a fair and efficient manner
- Develop and maintain strong relationships with customers
- Generate customer reports as needed
- Coordinate with warehouse team to ensure product availability
- Partner with Operations to resolve inventory discrepancies
Requirements:
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Excellent organizational skills and ability to multitask
- Proficient computer skills, including Microsoft Office Suite
- Ability to lift up to 20 pounds
About Lineage Logistics:
Lineage Logistics is a leading temperature-controlled logistics company dedicated to transforming the food supply chain. We are committed to providing exceptional service to our customers and creating a positive work environment for our team members.
What We Offer:
- Competitive pay and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
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