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Patient Service Representative
2 months ago
We are seeking a highly organized and customer-focused Patient Service Representative to join our team at Axia Women's Health. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support to our patients and medical staff.
Key Responsibilities- Patient Greeting and Support: Greet patients and visitors, assist and direct them accordingly, and provide support to patients and medical staff.
- Registration and Scheduling: Perform registration functions for new and existing patients, schedule patient appointments, and finalize patient schedules for previous day.
- Financial Transactions: Explain financial requirements to patients, collect and record copays as required.
- Confidentiality and HIPAA Compliance: Maintain confidentiality regarding all patients and adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
- Team Support: Provide support at other care centers as needed and perform other duties as assigned.
- Adaptability: Adapt to changing priorities and business needs.
- Flexibility: Be flexible and not easily flustered.
- Customer Service: Give great customer service.
- Team Focus: Focus on what is best for the team over the individual.
- Work Schedule: Work 40 hours per week.
- Full Time Benefits: Full time benefit-eligibility beginning the first of the month after hire.
- 401(k) Matching: Immediate 401(k) matching contribution with no vesting period.
- PTO and Time Off: Generous PTO offering with additional time off for volunteering.
- Medical Insurance: Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay.
- Life Insurance and Disability: Axia-paid life insurance, short term and long term disability.
- Counseling Services: Free counseling for colleagues and family members, including parents and parents-in-law.
- Additional Insurance Options: Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more.
