Customer Service Representative
4 weeks ago
About the Role:
We are seeking a skilled Customer Service Representative to join our team at Main Line Health. As a key member of our care team, you will provide exceptional customer service to patients and families, ensuring they receive accurate and compassionate support.
Key Responsibilities:
- Provide timely and effective communication to patients and families, addressing their concerns and needs.
- Document all interactions and communication with patients and families, ensuring accurate and complete records.
- Collaborate with healthcare teams to ensure seamless care coordination and patient satisfaction.
- Develop and maintain a deep understanding of our services and programs, enabling you to provide informed support to patients and families.
What We Offer:
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and benefits package, including tuition reimbursement and paid time off.
- The chance to make a meaningful difference in the lives of our patients and families.
Requirements:
- At least two to three years of customer service experience in a healthcare or service-oriented organization.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Proficiency in computer applications, including Windows and Microsoft Office.
- Medical terminology knowledge and certification preferred.
Additional Information:
- Requisition ID: 73366
- Employee Status: Regular
- Schedule: Full-time
- Shift: Day Job
- Pay Range: $27.91
- Job Grade: 205
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