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Customer Service Representative
2 months ago
We are seeking a responsible and customer-focused individual to join our team at Doug's Deli Downtown as a Customer Service Representative. As a key member of our front counter team, you will be responsible for providing exceptional customer service, operating a register, and performing various duties to ensure a smooth and efficient customer experience.
Key Responsibilities:
- Customer Service: Directly interact with customers, respond to their inquiries, and resolve any issues in a professional and courteous manner.
- Point of Sale Operations: Operate a register, process transactions, and maintain a high level of accuracy and efficiency.
- Cleaning and Maintenance: Sweep and mop the floor, wipe down tables, and maintain a clean and organized workspace.
- Food and Beverage Service: Take orders, run food, and provide excellent service to our customers.
- Phone and Communication: Answer phones, respond to customer inquiries, and communicate effectively with colleagues and management.
- Catering and Delivery: Fill catering orders, prepare food for delivery, and ensure timely and accurate delivery to our customers.
- Flexibility and Adaptability: Be flexible with your schedule, work varied shifts, and adapt to changing circumstances and priorities.
Requirements:
- Transportation: Possess a reliable means of transportation to and from work.
- Professional Appearance and Performance: Maintain a professional appearance, adhere to our dress code, and demonstrate excellent performance and work ethic.
- Ability to Pass a Drug Screen: Pass a pre-employment drug screen and maintain a clean and safe work environment.
