Customer Service Representative

2 days ago


Rome, Georgia, United States Americu Credit Union Full time
About the Role

AmeriCU Credit Union is seeking a skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional service to our members by answering inquiries, resolving problems, and fulfilling requests.

Key Responsibilities
  • Manage a high volume of inbound and outbound calls in a timely manner
  • Build sustainable relationships with members by providing a superior level of service and support
  • Perform problem resolution and offer products and services that meet member needs
  • Process loan applications and maintain knowledge of underwriting guidelines and procedures
  • Verify and maintain member information in Core and CRM systems
  • Keep equipment operational by following established procedures and reporting malfunctions
What We Offer

AmeriCU Credit Union offers a competitive compensation package, including a starting rate of $18.78/hour to $26.14/hour, depending on experience. We also offer a range of benefits, including paid holidays, paid time off, employee appreciation events, and tuition reimbursement.

Requirements

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.

Why Work for AmeriCU?

AmeriCU Credit Union is a not-for-profit organization that is committed to providing exceptional service to our members. We offer a supportive and collaborative work environment, as well as opportunities for growth and advancement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



  • Rome, Georgia, United States Church's Chicken | Corporate Full time

    {"title": "Customer Service Representative", "description": "Job SummaryAt Church\u0027s Chicken | Corporate, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and maintaining a clean and...


  • Rome, Georgia, United States Church's Chicken | Corporate Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a Customer Service Representative to join our team at Church's Chicken | Corporate. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and...


  • Rome, Georgia, United States Alfa Insurance - Benjamin McWhorter Agency Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Alfa Insurance - Benjamin McWhorter Agency.Key ResponsibilitiesEstablish and maintain strong customer relationships through regular communication and follow-up.Utilize a customer-centric approach to educate clients about insurance options and provide personalized...


  • Rome, Georgia, United States Farmers Home Furniture Full time

    Customer Service Representative **About the Role** We are seeking a highly skilled Customer Service Representative to join our team at Farmers Home Furniture. As a key member of our collections team, you will be responsible for interacting with customers, providing exceptional service, and resolving any issues that may arise. **Responsibilities** *...


  • Rome, Georgia, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Rome, Georgia, United States Doug's Deli Downtown Full time

    Doug's Deli Downtown is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests. Your duties will include operating a register, handling customer transactions, and maintaining a clean and organized workspace. You will also be responsible...


  • Rome, Georgia, United States Careerxtra Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.Key...


  • Rome, Georgia, United States Farmers Home Furniture Full time

    Customer Service Representative **About the Role** We are seeking a highly skilled Customer Service Representative to join our team at Farmers Home Furniture. As a key member of our collections team, you will be responsible for interacting with customers, providing exceptional service, and resolving any issues that may arise. **Responsibilities** *...


  • Rome, Georgia, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan...


  • Rome, Georgia, United States Circle K Full time

    Circle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer care, selling products to customers, and working as part of a team to accomplish daily goals. You will interact with many customers daily, all while working with a fun, energetic team. Your key...


  • Rome, Georgia, United States Circle K Full time

    About Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...


  • Rome, Georgia, United States Atrium Health Full time

    Job SummaryThe Customer Service Representative is responsible for handling all incoming phone calls and assisting patients with inquiries about their account. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.Key ResponsibilitiesHandle all incoming phone calls and respond to patient inquiriesAssist...


  • Rome, Georgia, United States Doug's Deli Downtown Full time

    We are seeking a responsible and customer-focused individual to join our team at Doug's Deli Downtown as a Customer Service Representative. As a key member of our front counter team, you will be responsible for providing exceptional customer service, operating a register, and performing various duties to ensure a smooth and efficient customer experience.Key...


  • Rome, Georgia, United States Atrium Health Full time

    Job Summary:Atrium Health is seeking a highly skilled Customer Service Representative to join our Patient Financial Services team. As a key member of our team, you will be responsible for handling all incoming phone calls and assisting patients who present to our department with inquiries about their account.Key Responsibilities:Process patient...


  • Rome, Georgia, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Walmart. As a Frontline Associate, you will play a critical role in delivering exceptional member experiences and ensuring that our customers feel valued and supported.Key Responsibilities:Process transactions efficiently and accuratelyProvide...


  • Rome, Georgia, United States Andrew Blevins - State Farm Agent Full time

    Position Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth.Responsibilities:Forge lasting...


  • Rome, Georgia, United States Teresa Lumsden - State Farm Agency Full time

    Job Opportunity**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional service to our clients and helping our business grow through value-based conversations and remarkable...


  • Rome, Georgia, United States Americu Credit Union Full time

    About the RoleAmeriCU Credit Union is seeking a skilled Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, resolving issues, and promoting our products and services.Key ResponsibilitiesManage a high volume of inbound and outbound calls in a...


  • Rome, Georgia, United States Insurance Administrative Solutions Full time

    About Insurance Administrative SolutionsWe are a third-party provider of comprehensive administrative solutions for the insurance industry. Our team is dedicated to delivering value to our customers through compassionate customer service, efficient processing, and quality results.Job SummaryWe are seeking a Customer Service Representative to provide prompt,...


  • Rome, Georgia, United States Insurance Administrative Solutions Full time

    {"title": "Claims Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Claims Customer Service Representative to join our team at Insurance Administrative Solutions. In this role, you will be responsible for examining, researching, and making decisions to properly adjudicate telephone and written inquiries. You will interpret...