Customer Service Representative
3 weeks ago
Avidia Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our branch, you will be responsible for providing exceptional service to our customers, handling a wide range of transactions, and identifying opportunities to expand and retain retail and business relationships.
Key Responsibilities:
- Provide efficient, effective, and courteous customer service while performing various transactions, including processing deposits, withdrawals, payments, and cashing checks.
- Identify and take advantage of cross-sales opportunities by making referrals and sales in line with established targets.
- Build productive relationships with our customers and represent the Bank in the communities it serves.
Requirements:
- High School diploma or equivalent and a minimum of one year experience in a cash handling customer service role.
- Previous teller experience preferred.
- Must be comfortable performing basic math procedures and have strong customer service, communication, problem-solving, and organizational skills.
Avidia Bank is an Equal Opportunity Employer/Veterans/Disabled
Member FDIC/DIF
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