Catering Operations Specialist
3 weeks ago
About the Role:
We are seeking a skilled Catering Attendant to join our team at ZeroCater. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our catering services to our clients.
Key Responsibilities:
- Facilitate Delivery Intake: Ensure the timely and efficient transportation of food from the loading dock to the client's meal space, verifying that all items are present and accounted for.
- Oversee Meal Set-up/clean-up: Coordinate the layout and presentation of food, manage special equipment, and maintain a clean and organized serving area.
- Maintaining Cleanliness/food safety: Ensure the serving area remains clean and organized throughout meal time, adhering to strict food safety guidelines.
- Customer Experience: Greet guests, interact with clients to ensure satisfaction, respond to requests, and address any questions or concerns.
- Meal Feedback: Take inventory of food before and after meals, gather employee preference information, communicate with on-site employees, and share feedback with HQ.
Requirements for Success:
- Background in Hospitality, Food Service, or a Similar Customer-Facing Role: A proven track record of providing exceptional customer service in a fast-paced environment.
- Team Player: Willingness to work collaboratively with others to ensure smooth execution and meet client expectations.
- Responsibility and Attention to Detail: Ability to work effectively with minimal supervision, maintaining a high level of organization and attention to detail.
- Passion for Food Service: A genuine enthusiasm for providing exceptional food service and a customer-first mentality.
- Food Handler's Certificate: Possession of a valid Food Handler's Certificate or willingness to obtain one, with the cost covered by ZeroCater.
Physical Requirements:
- Lifting and Mobility: Ability to lift at least 40 pounds, kneel, crouch, bend, walk up and down flights of stairs, and stand/walk for 3-4 hours on shift.
- Age Requirement: Must be at least 18 years of age.
Compensation and Benefits:
- Part-time Hourly Rate: $23.00 per hour.
- Cell Phone Stipend: $15.00 monthly stipend for cell phone usage.
- 401k Match: Immediate vesting and a 401k match.
We are an Equal Opportunity Employer: ZeroCater values diversity and is committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations for Disabilities: If you require assistance or an accommodation due to a disability, please contact us.
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